Orem Toyota - Service Center

Recall replacement Customer service was excellent! Everyone was very helpful from making an appointment to reminder email, text, and phone notices. I appreciated the cal Customer service was excellent! Everyone was very helpful from making an appointment to reminder email, text, and phone notices. I appreciated the call on the update to my car issue and that all was resolved in a timely matter. More

Efficient & organized Brent Brown is always friendly, efficient, competent & well organized. They gave me an estimate of the time the service would take and completed it e Brent Brown is always friendly, efficient, competent & well organized. They gave me an estimate of the time the service would take and completed it even more quickly. The waiting area is comfortable & welcoming. More

Toyota care service Had my first service on my truck. Everyone is extremely nice and the waiting room has various drinks to choose from along with popcorn and vending mac Had my first service on my truck. Everyone is extremely nice and the waiting room has various drinks to choose from along with popcorn and vending machines. More

Impressive Service at Brent Brown Toyota I am so impressed with Brent Brown Toyota. Besides the friendly, helpful service staff, I was so impressed with the short video the mechanic sent sho I am so impressed with Brent Brown Toyota. Besides the friendly, helpful service staff, I was so impressed with the short video the mechanic sent showing the various parts on the underside of the vehicle that were inspected. More

Always top notch It’s refreshing to see they have established a culture here where it seems everyone is kind and willing to help. Never had a bad experience. It’s refreshing to see they have established a culture here where it seems everyone is kind and willing to help. Never had a bad experience. More

Accurate, timely efficient Straight forward prompt in and out service, Russell was a stud! I hope I have the opportunity to work with Russell next time, Go Russ Straight forward prompt in and out service, Russell was a stud! I hope I have the opportunity to work with Russell next time, Go Russ More

Quick and easy service I was able to easily schedule my service online which I liked. I was able to get my car serviced a tail light fixed and everything went pretty smooth I was able to easily schedule my service online which I liked. I was able to get my car serviced a tail light fixed and everything went pretty smooth Lee. I had a great experience this time. Thank you More

Great service I've always had a very positive and prompt service on my vehicle. Friendly, knowledgeable, and take the time to explain things to me. Vehicle mainte I've always had a very positive and prompt service on my vehicle. Friendly, knowledgeable, and take the time to explain things to me. Vehicle maintenance can be something you put off because you don't want to deal with it - I don't feel this way when working with Brent Brown Toyota Service Department. More

Trustworthy The last time I came in for a service check, it was a negative experience. However, Russell was able to do my 30000 mile service check up this time an The last time I came in for a service check, it was a negative experience. However, Russell was able to do my 30000 mile service check up this time and it went smoothly. It was fairly quick, he told me how the check went and what to experience next time. I felt like I could trust what he was saying. More

Everyone was friendly This was my first time bringing my car in for services but the staff were super friendly and took the time to explain everything. The only downside wa This was my first time bringing my car in for services but the staff were super friendly and took the time to explain everything. The only downside was that l I ended up leaving an hour later than expected because my paperwork got lost. That's more on me though because I didn't think to ask about the status of my car. But as soon as they noticed that I was still there everyone rushed to help me out and were very nice and accommodating. Thank you so much! More