Orem Toyota - Service Center

Stressful repair I took my truck for service and they found that my water pump and cam towers where leaking and needed to be replaced Moe took care of contacting the w I took my truck for service and they found that my water pump and cam towers where leaking and needed to be replaced Moe took care of contacting the warranty co. and getting the repairs approved and ordered the parts to do the repairs,Moe kept me updated on how the repairs where going. Moe made a stressful repair go smoothly,Moe did a great job More

Speedy service and great care I had an appointment and was in and out in under 30 minutes. It was a quick visit and they explained all my cars needs. I was very impressed with thei I had an appointment and was in and out in under 30 minutes. It was a quick visit and they explained all my cars needs. I was very impressed with their service. More

Convenient, fast, and inexpensive for routine maintenance I purchase service plans from Brent Brown because they are inexpensive and convenient. For $100/year my state emissions and oil changes are covered. G I purchase service plans from Brent Brown because they are inexpensive and convenient. For $100/year my state emissions and oil changes are covered. Generally speaking, I feel like the people I interact with are honest. However, if I were to do a repair, the dealership is exceptionally expensive and there are other good options in the valley. More

Great Service and Support I bought two vehicles from Brent Brown and utilize their service department routinely for service. Mike Black and his staff run an excellent, custome I bought two vehicles from Brent Brown and utilize their service department routinely for service. Mike Black and his staff run an excellent, customer service oriented service department. Most recently I worked with Joel Kitchens who did a great job taking care of me and getting my Sequoia serviced. Thanks Joel! More

Went the Extra Mile to Accommodate I missed the scheduled service appointment by a day due to a misunderstanding and ended up coming in a day later, essentially unscheduled. Despite be I missed the scheduled service appointment by a day due to a misunderstanding and ended up coming in a day later, essentially unscheduled. Despite being very busy, Mike Black accommodated me and got me in with Russell Turner who took excellent care of me despite the fact that I added a wrinkle to his already busy day. This service department is fantastic! More

I love this dealership Joe was awesome, had quick service and great customer service. Ever since I bought my car from here, I've always bright it in to get services here bec Joe was awesome, had quick service and great customer service. Ever since I bought my car from here, I've always bright it in to get services here because I trust the quality employees that always put out 110%. More

Helpful employees are great Employees were helpful and careful to explain costs to me. Service was a little slow when I went in, but it seemed like it was just a busy day, and t Employees were helpful and careful to explain costs to me. Service was a little slow when I went in, but it seemed like it was just a busy day, and t was still done almost exactly when they told me it would be. More

Efficient, on time, and good communication I arrived a few minutes early, I was met immediately by someone and given instructions. I then met very soon afterwards the attendant who told me it I arrived a few minutes early, I was met immediately by someone and given instructions. I then met very soon afterwards the attendant who told me it would take an hour for the service. I waited for 55 minutes and the car was ready. He told me when I would expect to receive another email for the next expected service on the car. Easy, complete, and efficient experience. More

Good service I was able to get right in. It didn't take as long for the service as it normally does. Wasn't pressured for unwanted service I was able to get right in. It didn't take as long for the service as it normally does. Wasn't pressured for unwanted service More

Was in and out in less than 45 min! Great job Skyler was awesome. Told me it would be about an hour. Only took them about 45 min. Went over all the things that they did to my Rav and explained thi Skyler was awesome. Told me it would be about an hour. Only took them about 45 min. Went over all the things that they did to my Rav and explained things well. More