Orem Toyota - Service Center

Excellent The service was excellent. Great customer service, friendly, courteous, knowledgable, and efficient. Great check in at the service center. Time for th The service was excellent. Great customer service, friendly, courteous, knowledgable, and efficient. Great check in at the service center. Time for the service was only 1/2 hour which was extremely effective. Best service yet at Brent Brown Toyota. More

Entire Staff Friendly I came in for my car's regular checkup. A nice girl directed me where to park, another checked me in, and my actual service rep took great care of my I came in for my car's regular checkup. A nice girl directed me where to park, another checked me in, and my actual service rep took great care of my car. What really impressed me is that each one of them was friendly, helpful, and efficient. The experience wasn't like you sometimes get, when you suffer through interactions with board employees and only maybe get lucky to have one cheery representative. My trip was just the opposite. :) Thanks Toyota! More

Great job Zack was top notch! He got me in and situated right away and was super friendly. I will definitely be going back again for future services. Zack was top notch! He got me in and situated right away and was super friendly. I will definitely be going back again for future services. More

Excellent They are very responsive and caring, wait time was minimal even considering they were very busy at the time of my visit. I trust them to maintain my T They are very responsive and caring, wait time was minimal even considering they were very busy at the time of my visit. I trust them to maintain my Toyota vehicles. John Miller and Casandra Langston are the best and reasons I keep returning. More

No bull - just quick service Quick service on our Toyota Sienna - oil change, trans flush in about 2 hours. Friendly workers and even though I had to come back a different day for Quick service on our Toyota Sienna - oil change, trans flush in about 2 hours. Friendly workers and even though I had to come back a different day for the emissions test (all the techs were gone for the day) they had me in and out in less than 10 minutes. We checked out a new van while we waited - no pressure sales situation which was perfect. Thanks! More

Great service As always, the service at Brent Brown is phenomenal. My 10,000 mi service was faster than predicted, and my vehicle was well taken care of. A staff me As always, the service at Brent Brown is phenomenal. My 10,000 mi service was faster than predicted, and my vehicle was well taken care of. A staff member called me to schedule my service, so I didn’t even need to keep track of when I was supposed to come in. Zack was great to work with and explained things very clearly. Overall, very satisfied with my vehicle and the service I’ve received at Brent Brown Toyota. More

Car service Very satisfied with service it was completed in a timely manner with me being informed of the complete work done and being notified of keeping an eye Very satisfied with service it was completed in a timely manner with me being informed of the complete work done and being notified of keeping an eye on the condition of my tires More

Best Toyota Service I worked with Zach. He was outstanding! Very knowledgeable and so nice to work with. Service was well done. I never have to worry about the qualit I worked with Zach. He was outstanding! Very knowledgeable and so nice to work with. Service was well done. I never have to worry about the quality! I really appreciate having that confidence! More

These guys are awesome! This service department is efficient, very courteous and friendly, and got the job done very promptly. Even though I have to travel approx. 30 minut This service department is efficient, very courteous and friendly, and got the job done very promptly. Even though I have to travel approx. 30 minutes to get to them, it is well worth it. I could't imagine how they could improve their service. More

Service and Maintenance Was given all the pertinent information and each aspect of the maintenance and service done on my vehicle was covered. The tech did a very good job ma Was given all the pertinent information and each aspect of the maintenance and service done on my vehicle was covered. The tech did a very good job making sure I understood the procedure and what was done to my vehicle. More