Orem Toyota - Service Center

Great It was a quick service and Joseph was excellent in explaining everything and I’m happy I wasn’t being tricked into buying extra services I know I didn It was a quick service and Joseph was excellent in explaining everything and I’m happy I wasn’t being tricked into buying extra services I know I didn’t need at that time. Most places will talk to me like I’m a child and treat me like I don’t know simple things about what I’m buying for my car, but not at Toyota with Joseph. I’ll definitely be coming back. More

Did what I asked My 2006 Highlander is still going strong after 186,000 miles. This is mostly due to the effective maintenance its received regularly at Toyota servic My 2006 Highlander is still going strong after 186,000 miles. This is mostly due to the effective maintenance its received regularly at Toyota service departments since we bought it new in 2005. More

Great Joseph was awesome and helped me get my car done and understand what was going on, it does seem like they are not properly staffed and I would have ha Joseph was awesome and helped me get my car done and understand what was going on, it does seem like they are not properly staffed and I would have had an even better experience if there were more advisors there as the dealership is so busy that when it gets busy the advisor seem to get too stressed and doesn’t seem like the best environment to work in. Joe was great, I’ve also worked with several others, moe, skyler and Russell have been awesome in the past. More

Great experience Service was fast and the employees are helpful and friendly. Even thought I showed up late to my appointment, they got me in and completed the service Service was fast and the employees are helpful and friendly. Even thought I showed up late to my appointment, they got me in and completed the service quickly and effectively. More

Great Good Job. I was in and out quickly and my car was taken care of. I also appreciated the popcorn I ate while I waited Good Job. I was in and out quickly and my car was taken care of. I also appreciated the popcorn I ate while I waited More

Moe was extremely helpful and great to work with. Thanks! From the minute I pulled my van into the service area, Moe took care of me. My wife called me at home to tell me things were getting worked on, I rem From the minute I pulled my van into the service area, Moe took care of me. My wife called me at home to tell me things were getting worked on, I reminded her of another concern we had about our steering mechanism (making sounds). Moe took that information back to the garage and I later found out that some bolts were loose. An airbag recall and transmission flush was handled in a timely manner and with their shuttle service I was also able to make my doctor's appointment too. Very happy with the work done and the great people working at Brent Brown Toyota. More

Excellent, fast and considerate! I always appreciate the recommendations from the service management team. I never feel pressured, just encouraged. Brent Brown cares about the life I always appreciate the recommendations from the service management team. I never feel pressured, just encouraged. Brent Brown cares about the life of our cars and wants us to know what will keep them going! I have never had a bad experience at Brent Brown, not once. In fact, I actually look forward to sitting in the comfortable lobby, eating the fresh popcorn and reading while I wait. Yes, there is the dreaded "settling of the bill" at the end, but I am always comfortable at knowing I am taking care of my car in the best way possible. I drive away extremely pleased with my service team. More

Accommodating I called to see if I could squeeze into the service schedule because I was in town. You found a spot for me and took care of my needed service. Thank I called to see if I could squeeze into the service schedule because I was in town. You found a spot for me and took care of my needed service. Thank you. More

Quick, kind, and informative I got my oil changed and tires rotated, the service was quick. All the employees were kind and made sure I understood what was done. I got my oil changed and tires rotated, the service was quick. All the employees were kind and made sure I understood what was done. More

Always great honest service Always willing to put customers first. Does a thorough job and listens to your concerns and will fix things in a fair way if there is misunderstanding Always willing to put customers first. Does a thorough job and listens to your concerns and will fix things in a fair way if there is misunderstanding or miscommunication More