Orem Toyota - Service Center

Quick and Professional Everything was handled very professionally and right on time for when I was told the service would be completed. The technician was very helpful and f Everything was handled very professionally and right on time for when I was told the service would be completed. The technician was very helpful and friendly and the overall experience was very positive. More

Recall service We brought out van in to get a part replaced due to a recall. While we waited, we were treated so well. They offered us a place to sit, drinks and s We brought out van in to get a part replaced due to a recall. While we waited, we were treated so well. They offered us a place to sit, drinks and snacks, and made us comfortable. More

Good honest service I was very pleased and impressed with the service I recieved from Brent Brown Toyota in Orem. When trying to trouble shoot some problems with my car t I was very pleased and impressed with the service I recieved from Brent Brown Toyota in Orem. When trying to trouble shoot some problems with my car they were very forthcoming with the info that they found. They printed me out a sheet with work they recommended from most serious to things to watch out for in the future. They gave me pricing for everything and didn’t pressure me to get any of the work done. They communicated well with me and I felt valued. I’d recommend them anytime! More

Brent Brown Makes You Feel Like Family I purchased my vehicle in December and the buying experience was smooth and seamless. I have gone in recently for a service and they were amazing I purchased my vehicle in December and the buying experience was smooth and seamless. I have gone in recently for a service and they were amazing More

Outstanding service as usual. The service was fast and attentive. I don't recall the name of the shuttle driver, but he was very accommodating too -- as was the other service rep The service was fast and attentive. I don't recall the name of the shuttle driver, but he was very accommodating too -- as was the other service rep (maybe Moe?) who checked me out since Skyler was occupied with another customer. The 60,000 mile service was pricey at over $700, even with the discount coupon. It would be nice to have a car wash offering with service. More

Outstanding Service I came in for a recall update and got in and out really quick! I was so grateful for the quick and efficient service that I received! I came in for a recall update and got in and out really quick! I was so grateful for the quick and efficient service that I received! More

Oil change I came in for an oil change and used one of my 3 oil changes in a package for $99. In and out in an hour. No hassle. I came in for an oil change and used one of my 3 oil changes in a package for $99. In and out in an hour. No hassle. More

Recall Great customer service. Russell was engaging, friendly and helpful. I appreciated his attentiveness to my service needs and I cannot think of a better Great customer service. Russell was engaging, friendly and helpful. I appreciated his attentiveness to my service needs and I cannot think of a better customer service person for your dealership. More

Honest and Fast They found two leakage problems that would have cost me a thousand dollars to fix, but they decided to do a more in-depth diagnostic test first that s They found two leakage problems that would have cost me a thousand dollars to fix, but they decided to do a more in-depth diagnostic test first that showed that one of the problems was so minor that it could wait another 20k or 30k miles. They gave me enough details so that I understood the condition of my car, and they saved me over $500 by doing that extra diagnostic test rather than going forward with a repair for a problem that was not yet fully ripe for a repair. I really appreciated that. And they got my car back to me the same day that I took it in. More

Part Replacement The service was done on time, quickly, and there were no complications or hassle. The workers were friendly, and they did a great job communicating im The service was done on time, quickly, and there were no complications or hassle. The workers were friendly, and they did a great job communicating important information. More