5,017 Reviews of Orem Toyota - Service Center
Service was excellent Just brought my truck in to get the tires rotated. As always, the service was excellent. I don't normally go to dealerships for these types of things Just brought my truck in to get the tires rotated. As always, the service was excellent. I don't normally go to dealerships for these types of things, but the service at Brent Brown is among the best I've seen. Ask for Mo - he does an excellent job. More
Jenn was exceptional I arrived on time. Jenn greeted me and let me know they would check for any recalls. Turns out I had none. I had a slow leak in a tire, they found th I arrived on time. Jenn greeted me and let me know they would check for any recalls. Turns out I had none. I had a slow leak in a tire, they found the issue and repaired it. Everything was quick and professional. Jenn did I a fantastic job. More
Very cordial employees They always do great work and my car performs better. They always have a lot of area and places to read, work, watch TV, etc. They always do great work and my car performs better. They always have a lot of area and places to read, work, watch TV, etc. More
Jenn was on point Jenn wasn't cold like most employees in service departments. Helpful and clear in explaining what the multi point inspection results were. Would recom Jenn wasn't cold like most employees in service departments. Helpful and clear in explaining what the multi point inspection results were. Would recommend this dealership to anyone. Jenn did an excellent job. More
Excellent and timely service Great service and timely professionalism. And the shuttle service worked flawlessly. I will continue to use their services like in the past from anoth Great service and timely professionalism. And the shuttle service worked flawlessly. I will continue to use their services like in the past from another 10 years More
Tires for life I enrolled in the tires for life program in 2007 and just got another set of new tires for my Tacoma. I even got upgraded wheels this time! I wish BB I enrolled in the tires for life program in 2007 and just got another set of new tires for my Tacoma. I even got upgraded wheels this time! I wish BB had kept that program running for when I bought my more recent car. More
Fast service It had really fast service . I was impressed by how fast everything was taken care of. They had a shuttle willing to take me back. However it was r It had really fast service . I was impressed by how fast everything was taken care of. They had a shuttle willing to take me back. However it was really hard to get the shuttle to come pick me up. Which was a little frustrating. More
Fast service Called to make an appointment for an oil change/service on Friday, was able to get in on a Saturday. Dropped our truck off at appointment time and tru Called to make an appointment for an oil change/service on Friday, was able to get in on a Saturday. Dropped our truck off at appointment time and truck was done in under 2 hours. So fast! More
Excellent Service Discovered a new key made for our Highlander did not work when I went to pick up the key. The service center said it would take an hour to an hour an Discovered a new key made for our Highlander did not work when I went to pick up the key. The service center said it would take an hour to an hour and a half to fix the problem if I had time to wait that day. I did not have an appointment but they fit me in. They were also able to get everything taken care of within an hour. What great service! More
Recall was required on my Sienna. I received a few things in the mail. Jen called and setup an appt just a few days from the call. When I dropped it off, th was required on my Sienna. I received a few things in the mail. Jen called and setup an appt just a few days from the call. When I dropped it off, they said it might be all day. I asked if it was possible to speed it up so we could leave on vacation. She said she would try. They called three hours later to say it was done. More