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Orem Toyota - Service Center

Orem, UT

4.2
4,988 Reviews

4,988 Reviews of Orem Toyota - Service Center

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March 20, 2025

Nate went above and beyond after hours for me when we lost our key fob! He was the epitome of what customer service should be! Cannot thank him enough! More

by Hallheidi6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

Kaleb was very friendly, professional and willing to help. We are very satisfied with the excellent service that we received. More

by YOLANDA.CRIPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
March 19, 2025

Recall notice. Quick and friendly service! You had it done earlier than expected. Thank you! More

by jerrodwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

I always knew your service center would pad the bill with unnecessary items, and I would be pressured. Your charges are way too high. More

by thorpeutah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It's been too long. I don't know anyone.
March 18, 2025

AWESOME great customer service and friendly Drew and Brock was great to work with! Thanks More

by julieboy4
Recommend Dealer
Yes
Employees Worked With
Drew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Caleb and the rest of the service guys were awesome. Very helpful and kind. Thanks More

by tadluke91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb
March 15, 2025

I would caution all to use extreme caution with this dealership. They will make promises they won’t keep, they do not disclose damage or issues, and overall are not trustworthy and demonstrate very shad More

by dugan.rec
Workmanship
Recommend Dealer
No
Employees Worked With
Brian Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Cranford
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

Terrible leveling kit job that lead to extreme wear on the outside of my tires More

by hansen.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Orem Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience. Can you please contact us at your earliest convenience? Best, Customer Relations Manager 801-223-4406

March 14, 2025

Great experience with a very good service team. My tech rep Melanie is amazing ! Very efficient and friendly. One of the best res I have ever worked with!!! More

by rmcar7500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Andrew is now my favorite advisor at this dealership. He provides sound recommendations and informs of upcoming suggested services with clear explanation of the service and expectation. He always seems e More

by jkeaslerhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.