Orem Toyota - Service Center

The man that helped organize my RAV4 tuneup was thorough, complete, Answered all my questions, had great contact with me while waiting for my vehicle, and communicated masterfully thank you I’m very happy wi complete, Answered all my questions, had great contact with me while waiting for my vehicle, and communicated masterfully thank you I’m very happy with my car, and I’m very happy with my services More

The service was efficient, thorough (they found things that needed attention) and comprehensive (although unavoidably slow due to not having every part in stock) Service manager Caden Patey was knowledge that needed attention) and comprehensive (although unavoidably slow due to not having every part in stock) Service manager Caden Patey was knowledgeable, courteous and helpful. I appreciated the discount due to customer loyalty and was grateful for the free shuttle that took me home and brought me back. I will continue to have my Tacoma serviced at Brent Brown Toyota. More

Moe Afu is awesome!!! Very knowledgeable and proactive. it was not a pressured approach. I would highly recommend Brent Brown for my friends. I'll be back for my next Tundra service. it was not a pressured approach. I would highly recommend Brent Brown for my friends. I'll be back for my next Tundra service. More

Milani was the epitome of great customer service. She couldn’t have been more accommodating and helpful. I would welcome her as my service agent any day. couldn’t have been more accommodating and helpful. I would welcome her as my service agent any day. More

Lani was very helpful. I was traveling through Utah and my service light came on. She was able to get my vehicle serviced in spite of the schedule being full. I appreciated her efforts to get me taken care my service light came on. She was able to get my vehicle serviced in spite of the schedule being full. I appreciated her efforts to get me taken care of. More

I had a great experience with during my last appointment. There was a lot of consideration for my health and safety during the pandemic and it felt like I was in and out in a timely matter. There was a lot of consideration for my health and safety during the pandemic and it felt like I was in and out in a timely matter. More

As always, great system so no one has to wait. I used the curtesy driver to get to work, he was very gracious. I missed the call to say my car was ready, and picked it up after the service center was clo the curtesy driver to get to work, he was very gracious. I missed the call to say my car was ready, and picked it up after the service center was closed. No problem, they have a way to get your car keys from the sales department. Thank you! More

5,000 mile maintenance. Picked up car and for 1 st tire warning light was on showing low tire. Thought that would have been checked warning light was on showing low tire. Thought that would have been checked More

I went in for an oil change. I wore a mask per Covid pandemic. I was looking in the show room and a sales person approached without a mask and was way to close. I also noticed most employees weren’t wea pandemic. I was looking in the show room and a sales person approached without a mask and was way to close. I also noticed most employees weren’t wearing masks and it they were it was more like an accessory ie pocket kerchief or neck tie. I’ve always had a good experience their and I think they need to take the pandemic far more serious. Let me be clear. I really like Brent Brown I would be hesitant to return with high Covid numbers. Not sure who was the service person. But have to select someone. More

Moe was honest and gave us great service, a clear and accurate time estimate. Then made an effort to find us when our vehicle was ready. Then he gave us a clear plan for our next service visit. accurate time estimate. Then made an effort to find us when our vehicle was ready. Then he gave us a clear plan for our next service visit. More