Orem Toyota - Service Center

Toyota service makes me feel pampered. From the moment I drive in to the moment I drive out, I feel I’ve been heard, had all my questions answered, and my car has received the royal treatment. Thanks, Toyot drive in to the moment I drive out, I feel I’ve been heard, had all my questions answered, and my car has received the royal treatment. Thanks, Toyota! You are the best!! More

Very quick this time with my service. Great and professional people to work with. Very knowledgeable with what was being done with my vehicle. Thank you. professional people to work with. Very knowledgeable with what was being done with my vehicle. Thank you. More

I an very satisfied with this dealership otherwise I wouldn't leave my home at 5:00 a.m. in order to drive 3 hours to arrive for my appointment! I bought my truck there 13 years ago, and no one else h wouldn't leave my home at 5:00 a.m. in order to drive 3 hours to arrive for my appointment! I bought my truck there 13 years ago, and no one else has touched it. From the service manager down to the least helper no one is never anything but thoughtful, helpful and kind. I'm happy to give them this response More

When I drove in for my oil change appointment, Joel was busy with another customer, so Jennifer got all of the information from me. It was great to be helped so promptly. I found that I had failed to tak busy with another customer, so Jennifer got all of the information from me. It was great to be helped so promptly. I found that I had failed to take my cellphone (contact phone) with me, so I couldn't be contacted that way; and I failed to hear the announcement that my car was ready--because I chose to sit outside to wait. However, I found that it was ready well within the time I was quoted, when I went in to see Joel to find out if it was ready. More

I had a good experience when I came in for my emissions test. It was quick and lani did a great job. She went above and beyond. test. It was quick and lani did a great job. She went above and beyond. More

Moe did a great job with explaining what was going on. He projected a time of 1 hr 15 minutes and it took 2 hours. This is okay but is why I gave the 4 rating rather than 5. Moe is usually right on and is us projected a time of 1 hr 15 minutes and it took 2 hours. This is okay but is why I gave the 4 rating rather than 5. Moe is usually right on and is usually good to let us know if there is anything out of the ordinary or that would delay our visit. While we were waiting Steven Smith talked to us about new Highlanders. He took us out and showed us several and then took us inside and showed us one in the showroom and explained all the new safety features. He did a really good job explaining them and giving real life examples how they would benefit in driving. More

Mindy Wright set everything up for me, she was a great help! Everyone was very kind and helpful. So grateful to work with a dealership I can trust! help! Everyone was very kind and helpful. So grateful to work with a dealership I can trust! More

Service was great. Had a small tear in my driver's seat from a seam popping open and it was covered under warranty. The repair was fast and looks perfect. Moe was friendly and very easy to work with. I from a seam popping open and it was covered under warranty. The repair was fast and looks perfect. Moe was friendly and very easy to work with. I really appreciated having a loaner car, too. Good job! More

So simple to make an appointment on line got in and out in less than an hour!! High five to Caden and all the people who helped me in less than an hour!! High five to Caden and all the people who helped me More

Although unforeseen circumstances took longer than expected to install 4 new tires, Caden couldn't have been more accommodating. His customer service was exceptionally proactive. expected to install 4 new tires, Caden couldn't have been more accommodating. His customer service was exceptionally proactive. More