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Orem Toyota - Service Center

Orem, UT

4.2
5,016 Reviews

5,016 Reviews of Orem Toyota - Service Center

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November 19, 2020

We just went in for service on our Avalon and everything seemed to be top notch. We appreciate friendly, efficient service in a timely manner. More

by AHIGGS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was.
November 17, 2020

Very impressed with this dealership specifically! I went to at least 5 different Toyota dealership locations before this one and I was extremely impressed with the professionalism and how kind and helpful e More

by KIANIROWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Rojas
November 16, 2020

Service was excellent. My service manager, Moe, told me up front how long I should expect to wait and 5 minutes before the expected time I got a call saying that the car was ready. Very friendly and effici More

by gsingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
November 13, 2020

Lani was SO helpful in keeping me in the know about my car. She called and texted to let me know what the status was and even let me know my car was done within 24 hours. Y’all were incredible and I’ll be More

by MCKENNA.HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

We had our tires rotated and we mentioned when we dropped off the car that the front passenger tire had a slow leak and was losing air and that we were having to put air in it all the time. When our tire ro More

by MOORETLAREE
Recommend Dealer
Yes
Employees Worked With
Do not recall who helped us
November 12, 2020

I believe there is always room for improvement, from the smallest things to the bigger things. I have no concerns after visiting. Since your dealership is the closest to where I live, I will become a regula More

by mkingsford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holden Tanner
November 09, 2020

It took us four visits, over a few weeks, to finally get the "recall" issue fixed. This was unusual because it is usually taken care of in one visit More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

Check in was slow, service was slower, then I had to wait 15 minutes to get my keys to leave after service was completed. Too slow for oil change and tire rotation and employees didn't seem to care or show More

by J.SIMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
November 05, 2020

This service department is so easy to work with every time. Easy to schedule work, easy to get the work done and easy to communicate all that is needed. More

by DEBBIE33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names, all were great.
November 04, 2020

I appreciate their service and generally fair prices. I believe the service is efficient and effective. Text updates and mobile appointments are nice options as well. I’ve had good experiences here over th More

by DEREKS97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caden Patey
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