5,016 Reviews of Orem Toyota - Service Center
We just went in for service on our Avalon and everything seemed to be top notch. We appreciate friendly, efficient service in a timely manner. seemed to be top notch. We appreciate friendly, efficient service in a timely manner. More
Very impressed with this dealership specifically! I went to at least 5 different Toyota dealership locations before this one and I was extremely impressed with the professionalism and how kind and helpful e to at least 5 different Toyota dealership locations before this one and I was extremely impressed with the professionalism and how kind and helpful everyone was! Amazing salesmen, finance help, and service! More
Service was excellent. My service manager, Moe, told me up front how long I should expect to wait and 5 minutes before the expected time I got a call saying that the car was ready. Very friendly and effici up front how long I should expect to wait and 5 minutes before the expected time I got a call saying that the car was ready. Very friendly and efficient. More
Lani was SO helpful in keeping me in the know about my car. She called and texted to let me know what the status was and even let me know my car was done within 24 hours. Y’all were incredible and I’ll be car. She called and texted to let me know what the status was and even let me know my car was done within 24 hours. Y’all were incredible and I’ll be bringing my RAV4 back when she needs more work! More
We had our tires rotated and we mentioned when we dropped off the car that the front passenger tire had a slow leak and was losing air and that we were having to put air in it all the time. When our tire ro off the car that the front passenger tire had a slow leak and was losing air and that we were having to put air in it all the time. When our tire rotation service was done, we were told they didn't find a leak in the tire. Well there is a leak because we had to put air in the tire the very next day after our service was done, and are still having to put air in the tire. We don't think the tire was checked for a slow air leak. We do really appreciate the service we received otherwise. More
I believe there is always room for improvement, from the smallest things to the bigger things. I have no concerns after visiting. Since your dealership is the closest to where I live, I will become a regula smallest things to the bigger things. I have no concerns after visiting. Since your dealership is the closest to where I live, I will become a regular customer. More
It took us four visits, over a few weeks, to finally get the "recall" issue fixed. This was unusual because it is usually taken care of in one visit the "recall" issue fixed. This was unusual because it is usually taken care of in one visit More
Check in was slow, service was slower, then I had to wait 15 minutes to get my keys to leave after service was completed. Too slow for oil change and tire rotation and employees didn't seem to care or show 15 minutes to get my keys to leave after service was completed. Too slow for oil change and tire rotation and employees didn't seem to care or show sense of urgency More
This service department is so easy to work with every time. Easy to schedule work, easy to get the work done and easy to communicate all that is needed. time. Easy to schedule work, easy to get the work done and easy to communicate all that is needed. More
I appreciate their service and generally fair prices. I believe the service is efficient and effective. Text updates and mobile appointments are nice options as well. I’ve had good experiences here over th believe the service is efficient and effective. Text updates and mobile appointments are nice options as well. I’ve had good experiences here over the last 2 years. More