Orem Toyota - Service Center

I really like that I was able to schedule online. I scheduled for 8am, however when I arrived 10 minutes early there were about 8 cars in line. I didn’t really get in until about 10 after. They should scheduled for 8am, however when I arrived 10 minutes early there were about 8 cars in line. I didn’t really get in until about 10 after. They should really open up before the first appointment. The service was good and facilities comfortable. Pricing for non emergency items like a lift... are very high. More

Alex was professional and explained everything thoroughly. I was prepared to wait quite a while but my car was finished faster than expected. Thank you! BYW, it is not a good idea to request 25 wo thoroughly. I was prepared to wait quite a while but my car was finished faster than expected. Thank you! BYW, it is not a good idea to request 25 word minimum. I almost put aside my review. You should take whatever we have to say and be happy. More

Amazing as always! Great experience! We keep coming back because of the wonderful service and personable staff. I was given a ride to home and back again; the shuttle driver was very nice. I had help back because of the wonderful service and personable staff. I was given a ride to home and back again; the shuttle driver was very nice. I had help from Joel with attaching the new tags to our license plate with renewing our vehicle registration. As always, a great experience! Wanda More

Lani was super helpful and pleasant...great customer service. Usually I feel a bit of a burden to the service department and never know who to trust, but Lani made me feel totally at ease. Thanks. service. Usually I feel a bit of a burden to the service department and never know who to trust, but Lani made me feel totally at ease. Thanks. More

Able to get in to have my car serviced very quickly when I got there they took my car in and it only took them an hour and 20 minutes to get it completed for a full service I would recommend Brett Brown to I got there they took my car in and it only took them an hour and 20 minutes to get it completed for a full service I would recommend Brett Brown to others thank you so much Wendy black. More

Came in for an oil change and tire rotation. Was done In less than an hour. Thank you. Everyone who spoke to me was very helpful and kind. less than an hour. Thank you. Everyone who spoke to me was very helpful and kind. More

Asked dealer to check pressure and add air to tires which were low on my 2018 Tacoma, nothing was done, I was told afterwords that it was done, after checking pressure in tires myself nothing was added - Wil were low on my 2018 Tacoma, nothing was done, I was told afterwords that it was done, after checking pressure in tires myself nothing was added - Will take our vehicles to Karl Malone from now on More

Service was great, fast and very informative. Joel Kitchen knocked it out of the park. He is a great representative of your service department. I felt no pressure for unnecessary service, but he was Kitchen knocked it out of the park. He is a great representative of your service department. I felt no pressure for unnecessary service, but he was very informative on the service I did need. More

great people fast service friendly people willing to work to fit my schedule love my Toyota truck will absolutely take my truck back there for all maintenance work to fit my schedule love my Toyota truck will absolutely take my truck back there for all maintenance More

From the time I arrived for my service appointment, everyone I ran into was very helpful from getting to the service department all the way to making sure I was comfortable in the waiting. Since they everyone I ran into was very helpful from getting to the service department all the way to making sure I was comfortable in the waiting. Since they are closer to me I will be visiting them when my vehicle needs attention! Great team!! More