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Orem Toyota - Service Center

Orem, UT

4.2
5,016 Reviews

5,016 Reviews of Orem Toyota - Service Center

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December 10, 2020

Fast and friendly service. My service representative was extremely helpful in explaining everything to performed on my vehicle. They gave me periodic updates during the process as well. Excellent service ov More

by SOLDIER.MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
December 08, 2020

Very helpful advisor. Was a pleasure to work with Milani. She ensured that my problems were resolved. Vehicle was completed on time and the waiting area was accommodating. More

by Souriya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

I was quite pleased with service and attention given dummy last service appointment at Brent Brown Toyota. Lani, my service technician was outstanding in keeping me informed regarding my vehicle’s statu More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Nice service rep. He was very friendly and personable. The shuttle driver was also nice and prompt. Justin informed me about work I would need to have done in future. More

by cjburley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schooley
December 04, 2020

It was great working with Enrique. He was very personable and professional. The service on my 4Runner was well done and he sold me another service deal. More

by gary_zukeran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afu
December 03, 2020

Replacing headlamps on our 2012 Avalon took 2 hours. We had requested a shuttle which was 45 minutes late. However they gave us a discount on the service which helped. More

by MARKCYN87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Steenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Had a recall. The day after my car appeared to be worse. Brent Brown came and picked up the car from my house. Excellent service. More

by MiniVanSeeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2020

Brandon was great about arranging my repair and getting a loaner car for me since getting parts was going to take a few days longer than expected. More

by hjserrn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Peck
December 02, 2020

Had an eminent Ling trip come up and needed a check. Within 1/2 hours they had performed the multi point check, changed the oil and rotated the tires. Seemed I barely got settled into the book I had bro More

by DONELLA_BUSHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. Second desk from the East door
December 02, 2020

Alex was helpful explaining what work needed to be done and why. His time estimate was accurate on how long the work was going to take. More

by jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cieslak
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