Orem Toyota - Service Center

Custom service was friendly. They worked hard to get my service done in a timely manner. They knew I'd be waiting around at the dealership while my car was bring serviced. service done in a timely manner. They knew I'd be waiting around at the dealership while my car was bring serviced. More

Everything from the text reminders to paying at the end went perfectly! I'm so glad I made the switch to this dealership for servicing my vehicle even though I didn't purchase it here. Check in was great, went perfectly! I'm so glad I made the switch to this dealership for servicing my vehicle even though I didn't purchase it here. Check in was great, and they explained all my options clearly. They finished my car quickly and it was an overall wonderful experience. More

Lani was just a dream to work with - she was so kind, patient, and really went above and beyond to take care of me! I was only in town for a short trip and the service department went the extra mile to m patient, and really went above and beyond to take care of me! I was only in town for a short trip and the service department went the extra mile to make sure to make sure my car was ready in time. More

Jen was great. I had an appointment at a busy time but she handled all of us very professionally and was very kind. Great representative. she handled all of us very professionally and was very kind. Great representative. More

Thank you for getting me right in and right out with my oil change! Had a great experience yesterday! You guys have always treated my tundra right! oil change! Had a great experience yesterday! You guys have always treated my tundra right! More

I worked with Jennifer and she did an amazing job keeping me updated throughout the day on my service, options, and then getting everything paid for quickly. me updated throughout the day on my service, options, and then getting everything paid for quickly. More

You need to estimate the time to do the service better, I was told it would take all day, but it was ready in 1 hour. I had to make two trips 30 miles each way! was told it would take all day, but it was ready in 1 hour. I had to make two trips 30 miles each way! More

Joel was great to work with. He was able to find the problem and fix it. Even better news when he told me it was covered by warranty. Excellent service problem and fix it. Even better news when he told me it was covered by warranty. Excellent service More

Easy check in and reasonably fast wait time. Waiting area nice and clean with sufficient seating. Was somewhat disappointed that we observed that roughly 25% of people milling around were not observing the s nice and clean with sufficient seating. Was somewhat disappointed that we observed that roughly 25% of people milling around were not observing the state mandated face covering guideline in the customer and sales areas. Both customers and employees were observed not wearing masks. More

My service advisor, Milani, was great, but the tech who did the service on my car? WOW... My car stunk of BO terribly when I first got back in it and, no, it sure as xxxx wasn't me. Someone needs to tel did the service on my car? WOW... My car stunk of BO terribly when I first got back in it and, no, it sure as xxxx wasn't me. Someone needs to tell that tech, "Brittany", to take a shower, unless some other dirty bird was pulling cars into/out of bays. Thankfully, it seems to have subsided after driving around some with the windows down. More