Back

Orem Toyota - Service Center

Orem, UT

4.2
5,161 Reviews

5,161 Reviews of Orem Toyota - Service Center

Sort by
September 25, 2025

Great customer service all around! Comfortable waiting room with plenty of options for seating, charging and working. More

by rsval1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Healy
September 21, 2025

Agent was very knowledgeable and friendly, great customer service. I will definitely bring my vehicle back. More

by jssmayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Sep 21, 2025 -

Orem Toyota responded

Our team really values your feedback. We look forward to serving you again at Orem Toyota.

September 20, 2025

Thank you John at Orem Toyota Dealership. We love our Toyota Camry Hybrid. Thank you for showing us how everything works and helping to find us our perfect car for us. We also want to thank K More

by larry_leanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karyn Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
September 20, 2025

Loved the attendant. Very little pressure to upgrade maintenance. Nice waiting area. Need hot chocolate for hot beverages. More

by Leonard William Gillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Orem Toyota responded

We're glad you were comfortable in our waiting area and felt at ease with our team. We'll consider your suggestion about hot chocolate to make future visits even better! Thanks for sharing your thoughts with us.

September 20, 2025

Lani was amazing and helpful! She got me a rental car and my rav4 paint fixed! More

by jennifers_day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Orem Toyota responded

We're glad our team was able to assist you with the rental car and paint fix on your RAV4. Thank you for choosing Orem Toyota.

September 18, 2025

Please write about fifteen words about this dealer ship please write words about this deal More

by 10098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

The Service center was great. Quick and no charge. Enrique was helpful. The process was easy. More

by emailrickanderton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Orem Toyota responded

We appreciate your feedback and are glad to hear you found our service center convenient. Our team is always here to help make your visits smooth and efficient.

September 18, 2025

Joel was awesome; pleasant, helpful, and a great communicator. I've been going to this Toyota for a few years and I don't know if they made recent changes or something, but service has VASTLY improv More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Orem Toyota responded

We're glad to hear you had a positive experience at Orem Toyota. Thank you for your feedback and continued support.

September 17, 2025

Fast service. The staff are great. Lani is the best customer service rep. I enjoy her service. More

by shauneedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Orem Toyota responded

Thanks for the kind words about our team and service at Orem Toyota. We're glad to hear that you enjoyed your visit. Take care.

September 15, 2025

The dealer gave me a hand-full of free oil changes when I purchased the vehicle. Every time it takes them over an hour to do a simple oil change. The last time I went, they disassembled the undercarriage ski More

by AATBALL
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kaua Pouha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Orem Toyota responded

Hello, We understand how important your experience is. We would like to speak with you about your service visit and your vehicle's skid plate. Please reach out to us directly so we can address your feedback. Thank you, Customer Relations Manager 801-223-4406

1
...