Orem Toyota

Joe was very professional and kind he got me right in service. My vehicle explained what I needed and just basically took care of everything for me. I highly recommend Brent Brown Toyota. They have a ver service. My vehicle explained what I needed and just basically took care of everything for me. I highly recommend Brent Brown Toyota. They have a very comfortable waiting More

A better buying experience than I thought it would be. Brock was great. Dealership could be a little more welcoming Brock was great. Dealership could be a little more welcoming More

As always I was treated with respect and the service was A one. I would recommend Orem Toyota to my family and friends. A one. I would recommend Orem Toyota to my family and friends. More

Wonderful time looking at, driving, learning about, and putting the deal together!!! Felt very taken care of and heard!!! Love our new Truck its been such a good experience!!! putting the deal together!!! Felt very taken care of and heard!!! Love our new Truck its been such a good experience!!! More

When I made my appointment, I had shared that I’d had issues with my radio, they did not do anything with it yet when I spoke to one of the gentleman, he was so kind and said oh yeah, I’ll show. I’ll go issues with my radio, they did not do anything with it yet when I spoke to one of the gentleman, he was so kind and said oh yeah, I’ll show. I’ll go over everything with you when you pick up your car well I don’t know where he was and that didn’t happen. So now I need to bring my car out again and my time is as valuable as yours I respect peoples time. I know how hard it is when you’re busy. More

Very friendly staff- limited car inventory to choose from but understandable with the demand. No room to bicker on price when everything sells so well. First Toyota ever and hope it’s worth the investment :) but understandable with the demand. No room to bicker on price when everything sells so well. First Toyota ever and hope it’s worth the investment :) More

Ismael was great to work with. He's easy-going and very professional. Really nice guy. He's easy-going and very professional. Really nice guy. More

It was a great experience with Elvin and Nate. I am so happy with my new car. I am so happy with my new car. More

We just purchased our 6th car from here and Nate has helped us with the last two. Very helpful and made the experience very easy. helped us with the last two. Very helpful and made the experience very easy. More

The girls in the warranty and title departments were knowledgeable and nice. Bought vehicle sight unseen and relied on sales person and finance to take as good care of me as if I was there at the dealer knowledgeable and nice. Bought vehicle sight unseen and relied on sales person and finance to take as good care of me as if I was there at the dealership. When they were off, I had to wait a day or so for them to be back on duty. I couldn't get to Utah to pickup vehicle so it was transported. Unfortunately, there was no paperwork or temporary license so could not drive vehicle for two days until FedEx could deliver temporary license. Waited another week for licensing paperwork to arrive. Bought warranties and have no brochures/additional information to help me understand what I paid for and how to use it if necessary over the next four years. First time buying online and not likely to do it again. Nate said he'd take good care of me but I don't feel like that happened. I wasn't valued or appreciated and I certainly don't feel respected. To me it was all about moving a vehicle and getting the money. I originally believed buying through a Toyota dealership in Utah that it would be a win-win for everybody and something I could look back on with satisfaction of working with a good dealership and that I would do it again. While I got the vehicle I wanted, I think the whole interaction with the personnel and follow-through could have been, and should have been, a lot better. More