Orem Toyota

Price I was quoted 3 different prices when I asked to have my roof racks installed. When I bought them it was $70. When I was here last time they told me $3 I was quoted 3 different prices when I asked to have my roof racks installed. When I bought them it was $70. When I was here last time they told me $30. When I came in yesterday they said it would be around $40 and when they rung me up it was $49. So I was wondering why such a range. I was hoping for the smaller amount. But other than that the service was great. Everyone is very kind every time I come in. More

The service center took us right in. The work was completed in about an hour. Tires were rotated and 27 point inspection performed. The odometer was misread however. We were there for our first se completed in about an hour. Tires were rotated and 27 point inspection performed. The odometer was misread however. We were there for our first service of 5,000 miles. The service receipt said 6,000. Not a big deal however. More

Great Customer Service The service team members are so friendly and helpful. I appreciate their genuine concern for me and they are always quick to get the problems fixed. The service team members are so friendly and helpful. I appreciate their genuine concern for me and they are always quick to get the problems fixed. More

I have been so impressed with the quality of service at the Brent Brown Toyota service center. Their staff is very friendly and my car was done on-time! the Brent Brown Toyota service center. Their staff is very friendly and my car was done on-time! More

Todd is the best salesman! Todd is not the stereotypical car salesman. He isn't pushy, he just tells things how they are. We are replacing 10 year old Toyota Sienna with a new m Todd is not the stereotypical car salesman. He isn't pushy, he just tells things how they are. We are replacing 10 year old Toyota Sienna with a new model. Todd was nothing but helpful during the whole sales process. I'd recommend him and this dealership to my friends (my family already comes here). More

Very Friendly and quick service Traveling from Arizona to Washington state and needed a headlamp replacement. Arrived at service during a busy time. Staff was very friendly and ver Traveling from Arizona to Washington state and needed a headlamp replacement. Arrived at service during a busy time. Staff was very friendly and very quick. More

great dealership and customer service!!! Have a such wonderful time purchasing a new RAV4 for my wife. Totally recommend this dealership and Ken Hendricks as for the person to talk to. Have a such wonderful time purchasing a new RAV4 for my wife. Totally recommend this dealership and Ken Hendricks as for the person to talk to. More

McKay was great. Didn't pressure me into getting something until I was ready! He was able to answer all of the questions that I had. I have made purchases from other Toyota dealerships in Utah, an something until I was ready! He was able to answer all of the questions that I had. I have made purchases from other Toyota dealerships in Utah, and I was treated so much better at Brent Brown than the other dealership. Thanks Mckay! More

went to the dealership for parts ie lift, tires, brush guard, rock rails. Took an entire day which wasn't the problem. The salesman did not give me paperwork and a paid receipt for the work done and wh guard, rock rails. Took an entire day which wasn't the problem. The salesman did not give me paperwork and a paid receipt for the work done and when I went back to the dealership, he totally ignored me and acted like he didn't know me. I guess I should have taken my husband with me, which is so sad that women can't trust a dealership to handle their transaction with respect and professionalism. He gives them all a bad name. I just hope I can save even one woman from having the pathetic experience I had. In all fairness, this has been several years ago so maybe things have changed, but frankly I recommend looking elsewhere for your parts and accessories. More

Great experience! I love my new car and I'm so happy with my experience dealing with Todd. He even came in on his day off for us. with my experience dealing with Todd. He even came in on his day off for us. More