Orem Toyota

Service Great service. We come in for regular service on our cars and John always make sure I get in and out quickly without paying a fortune. He is a good Great service. We come in for regular service on our cars and John always make sure I get in and out quickly without paying a fortune. He is a good guy. More

Great people to deal with Working with John is always a pleasure. He is cheerful, easy to work with, and provides accurate information. The work done on my vehicle is always we Working with John is always a pleasure. He is cheerful, easy to work with, and provides accurate information. The work done on my vehicle is always well done, and whenever my vehicle has an unanticipated issue they have the video to show me exactly what is going on. More

Have to Improve The crew have to Improve service, I went to do alignment and change the oil, I was waiting for couple hours and when they call me, the didn't change m The crew have to Improve service, I went to do alignment and change the oil, I was waiting for couple hours and when they call me, the didn't change my oil, so I had to wait like 30 more minutes. Also while I waiting for my car, I walked by the lobby and see the new cars. No body offer me some help for buy the new car. How they sale the car? If they don't asking to you.... More

John Goodman One of the main reasons I get my car serviced there is John Goodman he is honest, easy to work with, and the only one I trust! Thanks John One of the main reasons I get my car serviced there is John Goodman he is honest, easy to work with, and the only one I trust! Thanks John More

Out earlier than predicted Brent Brown Toyota has always treated me well but in the last couple of years the service has improved exponentially. The staff are always kind and co Brent Brown Toyota has always treated me well but in the last couple of years the service has improved exponentially. The staff are always kind and courteous. Yesterday I was given a fair assessment of the time it would take to perform the service and a detail of the charges. In fact, because of the care of the staff, I got out half an hour earlier than expected. More

Great customer service! Escellent customer service. I always trust their advices in what is needed to b done on my truck. It is nice to go to a dealer where everyone welcome Escellent customer service. I always trust their advices in what is needed to b done on my truck. It is nice to go to a dealer where everyone welcomes you with a smile. More

Good in and out, love the shuttle service. routine service, love shuttle service, in and out checked in at a timely manner, protected sticker appreciated, appreciate the bottled water to go, th routine service, love shuttle service, in and out checked in at a timely manner, protected sticker appreciated, appreciate the bottled water to go, thanks you. More

Great service every time. Brent Brown goes out of their way to accommodate your needs. Our other appointments finished early and we showed up 1 1/2 hrs early hoping they could Brent Brown goes out of their way to accommodate your needs. Our other appointments finished early and we showed up 1 1/2 hrs early hoping they could get us in, and they did. They did our service in 1 hour. It was better than we had hoped. I also really like the shuttle service. More

Excellent service Took car in for a Toyota "recall" service issue. Brent Brown Toyota took care of it right away! Thank you for taking care of us. Took car in for a Toyota "recall" service issue. Brent Brown Toyota took care of it right away! Thank you for taking care of us. More

Car issues immediately after purchase Immediately after purchasing a vehicle that test drove fine and that I was assured was in great condition, the belts started to squeal. I brought it Immediately after purchasing a vehicle that test drove fine and that I was assured was in great condition, the belts started to squeal. I brought it back the next business day and they were able to do something to get the noise to stop, but it returned a few hours later. I was told that whatever the issue was, I would need to replace it myself. Seemed really suspect that between test driving and then taking it off the lot, it would make noises like that. More