Orem Toyota

No waiting I was impressed with how many employees were there to receive customers. Literally no waiting. Granted, I had an appointment but I still expected th I was impressed with how many employees were there to receive customers. Literally no waiting. Granted, I had an appointment but I still expected that I would have to wait for a few minutes to be checked in. The only problem I had was that I felt like I was being lectured because I missed my service appointment for 1,500 miles. I can do without that. Hopefully that was just a one time thing but overall, I was very happy. More

It was a good experience . I would recommend it to others. Glen did great with our sale. I enjoyed the time we spent at the dealer . I would recommend it to others. Glen did great with our sale. I enjoyed the time we spent at the dealer More

Oil Change Time On time. Finished early. Three people checked to see if I was being helped. Clean waiting area with popcorn machine and water bottles. Thomas's explai On time. Finished early. Three people checked to see if I was being helped. Clean waiting area with popcorn machine and water bottles. Thomas's explained things to me and answered my questions. More

Helpful convenient satisfied. My recent service experience was not stressful. I used the shuttle service and it made the whole experience so much better. It was an expensive visit My recent service experience was not stressful. I used the shuttle service and it made the whole experience so much better. It was an expensive visit but quite a few issues were taken care of and it was nice to get it all done in one appointment. More

Service experience Very friendly and helpful. My only concern was the price as my previous Toyota dealer in Idaho was less expensive and offered a free car was coupon wi Very friendly and helpful. My only concern was the price as my previous Toyota dealer in Idaho was less expensive and offered a free car was coupon with every service. More

Great Service I like that Brent Brown service dept will work me in without a lot of notice. I can usually get in very quickly with an appointment. I feel they are a I like that Brent Brown service dept will work me in without a lot of notice. I can usually get in very quickly with an appointment. I feel they are accommodating of me. More

Buying new car Having sold our cars before leaving the country for 18 months, we needed a new one. We shopped on line and knew what we wanted and how much we should Having sold our cars before leaving the country for 18 months, we needed a new one. We shopped on line and knew what we wanted and how much we should have to pay. We met Davd Barnhart outside and he helped us find what we were after and buy it, all within about an hour start to finish. It was a very pleasant experience and the car is great, better than we expected. You certainly exceeded our expectations. Thank you. John Hoopes More

Great Service! Brent Brown Toyota service department scheduled my service appointment for the next day. All employees that I interacted with were helpful and friend Brent Brown Toyota service department scheduled my service appointment for the next day. All employees that I interacted with were helpful and friendly and made my experience great! More

Always great!!! Always have great service!!! I go for regular service and they are always friendly and knowledgeable! Thank you Brent Brown Toyota! I will always come Always have great service!!! I go for regular service and they are always friendly and knowledgeable! Thank you Brent Brown Toyota! I will always come there for service!!! More

Thanks! Jenn in service was fantastic. She really made the whole process so simple! She's the one I will always go to when I bring in my van. She understood w Jenn in service was fantastic. She really made the whole process so simple! She's the one I will always go to when I bring in my van. She understood what I needed and made sure they were taken care of the first time which I really appreciate because I came down from Heber. More