Orem Toyota

This was not a great experience. It took over 3 hours for an oil change It took over 3 hours for an oil change More

Worked with Brock DeLuca most of the time and he was great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! More

Lina was exceptional. Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car need Accessories Dept not so much. She did a great job communicating and actually looking at what was needed. I depend on you to tell me what the car needs. More

Milani was wonderful. She explained everything and took good care of me, answering all of my questions. She explained everything and took good care of me, answering all of my questions. More

Disorganized service dept staff wasted my time by not ordering the parts I needed then downplaying that I would need to leave my Tacoma the weekend (job was supposed to be started and finished on a Frida ordering the parts I needed then downplaying that I would need to leave my Tacoma the weekend (job was supposed to be started and finished on a Friday). More

We bought from Brent Brown because of Lani in the Service Department. My wife simply loves her and knows that she's just a text away from having a problem solved or routine maintenance done on our family ve Department. My wife simply loves her and knows that she's just a text away from having a problem solved or routine maintenance done on our family vehicle -- which means that we stick with Toyota because of the excellence in service. Ismael was great and answered all of our questions. Dallas took care of us on the warranty and maintenance side. And I never felt like we were left waiting for long periods of time. All in all, a great buying experience! Highly recommended. More

Easton was awesome! He’s a great dude and he really took care of us and stayed dialed in for the whole process. He’s a great dude and he really took care of us and stayed dialed in for the whole process. More

The service center used to be great you would be in and out in less than an hour for an oil change and that would be a walk in w/o an appt. Now that you make an appt it is 2 hrs. This time there were pe out in less than an hour for an oil change and that would be a walk in w/o an appt. Now that you make an appt it is 2 hrs. This time there were people that came into the waiting area after me that got their service done before me. The center used to be very friendly, nice and informative not so much this time. When I got into to my car the passenger seat was laid completely back touching the back seat not sure why that was like that. More

I came in for regular maintenance - an oil change and tire rotation. Ended up needing rock chip repair and some air filter replacements. Took a fair amount longer than usual, but I had a book to read w tire rotation. Ended up needing rock chip repair and some air filter replacements. Took a fair amount longer than usual, but I had a book to read while waiting, so it worked out alright. More

They helped me find the right truck for the TRD lift kit I wanted in the Tundra. All thanks to Rick in accessories. I wanted in the Tundra. All thanks to Rick in accessories. More