Orem Toyota

Regular Servicing Agent was polite and professional. This visit was for a regular servicing. The agent also came up with a way to compensate for a previous error by B Agent was polite and professional. This visit was for a regular servicing. The agent also came up with a way to compensate for a previous error by Brent Brown Toyota. More

our experience Matthew was good. Finance department tried too hard and was too pushy. We were told the lowest we could get was 5% interest, I had to present banks in Matthew was good. Finance department tried too hard and was too pushy. We were told the lowest we could get was 5% interest, I had to present banks in my area and it was brought to my attention my local bank offered 3.99%. We had to repeat ourselves that we were going to take time to think about it. We ended up getting a loan for 3.84% by being patient instead of falling under pressure. More

Reliable and thorough service I am always pleased with the service I receive at Brent Brown Toyota in Orem, UT. The service personnel are friendly and helpful, and I appreciate the I am always pleased with the service I receive at Brent Brown Toyota in Orem, UT. The service personnel are friendly and helpful, and I appreciate the reminders and updates I receive for various service deadlines. I also appreciate the shuttle service that is provided. It's nice to know I can leave my vehicle at the dealership, get a ride back to my office, and then be picked up when the work on my vehicle is finished. I just noticed how often I used the word "service" in this review, but the word says it all. Thanks Brent Brown Toyota! More

Great Quick Service with No Forced Up-Selling Excellent Quick Service. I recently had two recalls that needed to be done on my Toyota Sienna. I was amazed how quick and professional the team was Excellent Quick Service. I recently had two recalls that needed to be done on my Toyota Sienna. I was amazed how quick and professional the team was during my visit. I was expecting all day, but it never came, the dreaded phone call where I am told everything is wrong with my vehicle and unneeded services are urgently needed. This group is honest, thorough, and professional. I would recommend them for any service required on your vehicle. More

Great experience with the service dept. Jennifer did a great job! She listened to my concerns and was very professional. She did a great job explaining the details of the service and answere Jennifer did a great job! She listened to my concerns and was very professional. She did a great job explaining the details of the service and answered all my questions. Very please with Brent Brown's Service dept.! Thank you! More

Very Happy. Brock hooked me up with a sweet deal on a new Tacoma. There’s quite a few Toyota dealers near me and I’m happy I gave Brent Brown my business. Also if Brock hooked me up with a sweet deal on a new Tacoma. There’s quite a few Toyota dealers near me and I’m happy I gave Brent Brown my business. Also if you’re looking to throw on some accessories for your ride, Ryan Bell takes good care of you. If you plan on stopping by Brent Brown make sure you ask for Brock DeLuca! Can’t forget about Kelly either for making it happen! Thanks again! More

Awesome! Everyone stayed late, 2 hours after closing, to help us get into a car. They were persuasive but not pushy. We appreciated them taking so much time wi Everyone stayed late, 2 hours after closing, to help us get into a car. They were persuasive but not pushy. We appreciated them taking so much time with us. More

Really enjoyed our experience I only gave 4 stars because I am one of those people! But our experience was wonderful. We didn't feel pressured and felt like all our questions wer I only gave 4 stars because I am one of those people! But our experience was wonderful. We didn't feel pressured and felt like all our questions were answered well. We really appreciated John and enjoyed working with him. We were welcomed and made to feel comfortable, My only complaint about the dealership was that I brought the car in for some accessories and was told it would take a few hours so I planned for that. It only took and hour. So not really a big deal. Our interactions with all that we worked with so far has been great. More

Best dealership I would Highly recommend Brent Brown Toyota, they were very personable.I found the car I wanted but it was not the V6 I wanted they let me know that t I would Highly recommend Brent Brown Toyota, they were very personable.I found the car I wanted but it was not the V6 I wanted they let me know that they could have it brought to me, they could"nt find one in Utah so it came on a truck from out of state. They have been awesome to work with!!! More

Quick and efficient Making the appointment online was very easy, they performed the oil change in less time than expected. One of the air valve caps was missing though, Making the appointment online was very easy, they performed the oil change in less time than expected. One of the air valve caps was missing though, but that's easily replaced. More