Orem Toyota

blessing had no problem getting my vehicle all came easy and the politeness of salesmen felt comfortable like being at home never had experience with introduci had no problem getting my vehicle all came easy and the politeness of salesmen felt comfortable like being at home never had experience with introducing Toyota and staff. More

20,000 mileage service Came in for my mileage service. Staff was very friendly, straight forward and respectful. Service was faster than expected. Overall it was a fast and Came in for my mileage service. Staff was very friendly, straight forward and respectful. Service was faster than expected. Overall it was a fast and pleasant experience. More

Great experience It was worth driving over 400 miles, the van was cheaper, than from our local dealer. Everyone was helpful and friendly. We purchased the van ove It was worth driving over 400 miles, the van was cheaper, than from our local dealer. Everyone was helpful and friendly. We purchased the van over the phone sight unseen, we received several phone calls making sure we were satisfied with the deal before we drove up to get our new vehicle. Would recommend the company to any person looking for a new vehicle. More

The service was excellent.everything was explained to me I w The service was excellent.everything was explained to me and the service was fast and friendly.the waiting area and facilities are first rate. I will The service was excellent.everything was explained to me and the service was fast and friendly.the waiting area and facilities are first rate. I will continue to have my vehicle taken care of by your excellent service people. More

repair was done quicker than expected Because parts had to be ordered my repairs were expected to take about 5 days (over the weekend.) I was surprised to get a call on Saturday that my c Because parts had to be ordered my repairs were expected to take about 5 days (over the weekend.) I was surprised to get a call on Saturday that my car was ready to pick up. And because I had coupons, I saved over $200 on the repairs. More

Great, friendly, fast Always a great experience, they did my service quickly with no hassles. Told me exactly what they were going to do and it was all done Always a great experience, they did my service quickly with no hassles. Told me exactly what they were going to do and it was all done More

Recall fix My reservation was present in the database when I arrived. The process was streamlined, staff were friendly and welcoming, and I feel our car was take My reservation was present in the database when I arrived. The process was streamlined, staff were friendly and welcoming, and I feel our car was taken good care of. More

MISLEADING, DOES NOT "BEND OVER BACKWARDS" The Brent Brown Sales Management team led by Kelly Christensen and Brett Hansen is incredibly misleading, deceptive and far from truthful. They certai The Brent Brown Sales Management team led by Kelly Christensen and Brett Hansen is incredibly misleading, deceptive and far from truthful. They certainly do not "bend over backwards" for their custumers and care more about the (dirty) money they make rather than keeping people as life long customers. I've gone through all avenues to make things honest and right and they have (in person) made it clear that is not what they are interested in. I've spend hours going up the "chain of command" only to end discussion with the Sales Management team and an unhelpful (unrepresented) customer service rep- Karyn Clement. They refuse to let me speak with any upper management- specifically, Larry Terry. I was first misinformed, misguided, and misled by a grandfatherly, and honest appearing salesman- Bob Sanders then finalized the rotten deal with Nate Casper. They have lost any benefit of doubt. They are friendly and seemingly good, but it is a facade. Please don't support this business. I certainly won't. The only honest person I have met there is Macsen Viehweg aka Dr. Mac. Really cool guy! More

The best ever! I love that you, Brent Brown Toyota, take care of your customers so well. The people that greet you are friendly and helpful. My experience with Brent I love that you, Brent Brown Toyota, take care of your customers so well. The people that greet you are friendly and helpful. My experience with Brent Brown Toyota is always great! More

Clean waiting room and quick service They worked me in for service even though I was from out of town. Service was quick and very clean service with very courteous staff. They worked me in for service even though I was from out of town. Service was quick and very clean service with very courteous staff. More