Orem Toyota

I love Brent Brown Toyota!! I have always had a excellent experience at Brent Brown Toyota. We have purchased 2 vehicles from Brent Brown and will definitely come back for any o I have always had a excellent experience at Brent Brown Toyota. We have purchased 2 vehicles from Brent Brown and will definitely come back for any other vehicles we will red in the future. We will definitely recommend them to all our friends and family. More

Professional and thoughtful. Highly recommend I had just totaled my previous car and was sensitive to having to buy a car so soon. Todd and Brian were both very professional with me and sensitive I had just totaled my previous car and was sensitive to having to buy a car so soon. Todd and Brian were both very professional with me and sensitive to my situation. They answered any questions or concerns that I had and helped me make the best decision for what I wanted/needed. They did not rush me and seemed to genuinely care about helping me. More

Great! Kyle explained what was done. He also recommended other services for the future. Another place was recommending doing some expensive services and Kyle Kyle explained what was done. He also recommended other services for the future. Another place was recommending doing some expensive services and Kyle assure me that they were not urgent things. More

Excellent customer service I'm going by faith that the service was done well on my vehicle. This will be manifested in time. The representative was efficient. I was out within l I'm going by faith that the service was done well on my vehicle. This will be manifested in time. The representative was efficient. I was out within less than 1 1/2 hours which was great! More

Awesome service! I have always been impressed with the efficiency of the service department. My car is kept in top shape and I never worry about problems cropping up. I have always been impressed with the efficiency of the service department. My car is kept in top shape and I never worry about problems cropping up. More

Best customer attention ever! The sales support was awesome. Todd was very knowledgeable and helpful. Everything happened when it was supposed to and without the kind pressure a co The sales support was awesome. Todd was very knowledgeable and helpful. Everything happened when it was supposed to and without the kind pressure a competing dealership was trying to use. Great price and product. More

Got the job done. The dealership is the closest Toyota dealership in our area but we wish there were others. They get the job done and do a good job on the car but we h The dealership is the closest Toyota dealership in our area but we wish there were others. They get the job done and do a good job on the car but we have felt that their other services are lacking. For example, this is the third time we use their shuttle services and it’s the third time they pick us up over an hour later than the time we asked them to. We would have understood if there was a problem, a flat tire, an accident etc. But they did not communicate with us, and when we call them to see what has happened or why there is a delay they just say they forgot. So then it takes another chunk of time for them to find someone and come and get us. This last time we also felt like they were trying to up-sell us. We were not interested in the product and yet the agent insisted that the up-sell was the only way the service is done. (We’ve had the car for three years. This was not accurate information.) It was not a positive experience. But at least the mechanics are good. We have no complaints about their work. More

Great!! Bought a new 2019 Tacoma from Brent Brown Toyota. Just when I didn't think things were going to work out Austin Wells stepped in and saved the day!! T Bought a new 2019 Tacoma from Brent Brown Toyota. Just when I didn't think things were going to work out Austin Wells stepped in and saved the day!! Thanks Austin & Brock for the great experience with Brent Brown Toyota. More

Great Experience! It was our first time here at Brent Brown Toyota service center. Kanoe and Moe took great care of us. Thanks for the awesome service guys! It was our first time here at Brent Brown Toyota service center. Kanoe and Moe took great care of us. Thanks for the awesome service guys! More

Quick and to the point! Bought the car from out of state. So when I came in to pick up the car it was just finishing being detailed. Going through warranty and finance was qu Bought the car from out of state. So when I came in to pick up the car it was just finishing being detailed. Going through warranty and finance was quick and easy. The instruction regarding the equipment was excellent. I had questions and he was very knowledgeable. More