Orem Toyota

Amazing service! Lani is the best! Great pricing and their sales people are awesome too! Definitely will be sticking with Brent Brown Toyota for life! their sales people are awesome too! Definitely will be sticking with Brent Brown Toyota for life! More

I'm very happy with the service I received this past week. Dan took great care of me and my car. However, I'm unhappy with the Certified Used program. I bought my Certified Used 2017 Camry from Brent week. Dan took great care of me and my car. However, I'm unhappy with the Certified Used program. I bought my Certified Used 2017 Camry from Brent Brown Toyota in mid-December. The first time it wouldn't start (through multiple attempts) was within two weeks of purchasing it. I thought maybe I simply didn't know how to start it correctly (my first hybrid), but when the problem started happening more and more frequently, I had to find a time when I could leave my car for a full day. (I took my car in for basic maintenance in the interim, but didn't have time to leave it all day for diagnostics until mid-February.) Ultimately, I had to pay $199 for a new battery (with taxes) out of my own pocket. I'm displeased with the "Certified Used" rating: if the 100+ point check can't identify a weak battery and car trouble starts the fifth time I try to drive it, then "Certified" doesn't mean much. More

Brent brown Toyota was very convenient since it was only 25 miles away. When I pulled in, I was met with a smile on the salesman‘s face. Salesman wasn’t pushy he was very informative and very polite. My pr 25 miles away. When I pulled in, I was met with a smile on the salesman‘s face. Salesman wasn’t pushy he was very informative and very polite. My prior experience wasn’t one of your best. More

Pleasant experience I have now raised my car service experience ahead of the dentist's office. Very good .experience. I appreciated the amenities in the waiting area as I have now raised my car service experience ahead of the dentist's office. Very good .experience. I appreciated the amenities in the waiting area as well. More

Rylee went above and beyond to help me with my purchase! I did her job for a year and it can be a very stressful and draining job but that didn’t stop her! She got me the approval I wanted and the car I rea I did her job for a year and it can be a very stressful and draining job but that didn’t stop her! She got me the approval I wanted and the car I really wanted! I’m glad i decided to call Brent Brown Toyota or I wouldn’t have ever gotten the car I wanted!! Thanks guys! Rylee is the best!!!!!!!!!!! More

We came in for a recall item but were never really told what was involved or what was being recalled. Further explanation would have been nice. what was involved or what was being recalled. Further explanation would have been nice. More

This dealership is nice and friendly. Good customer service. Have nice vehicles. Although they still have disclosed my whole service report to me yet. Dang. service. Have nice vehicles. Although they still have disclosed my whole service report to me yet. Dang. More

The appointment was easy to get, the wait time was great only took about 1/2 hour the people were friendly and took care of all our needs. Thanks! only took about 1/2 hour the people were friendly and took care of all our needs. Thanks! More

Nice and friendly, however I did not enjoy their sales approach. They were overly concerned with getting us to make a decision on the spot without taking time to think over their offer or comparing it wi approach. They were overly concerned with getting us to make a decision on the spot without taking time to think over their offer or comparing it with other options. More

From getting the notification about a truck that became available to getting there and actually seeing it. I feel the customer service was wonderful! You met our needs and answered our questions and took c available to getting there and actually seeing it. I feel the customer service was wonderful! You met our needs and answered our questions and took care of us. More