Orem Toyota

This was 100% the worst experience I’ve ever had at a dealership and in customer service in general. I mean it was bad. Got hung up on twice, ripped off and lied to. Thanks! dealership and in customer service in general. I mean it was bad. Got hung up on twice, ripped off and lied to. Thanks! More

Great Service Everything went smoothly and everyone was prepared to help. Ishmael and Steven were fabulous. They quickly located the vehicle I was looking for. I en Everything went smoothly and everyone was prepared to help. Ishmael and Steven were fabulous. They quickly located the vehicle I was looking for. I enjoyed the test drive and was able to make my decision without a lot of background noise. They allowed us to look things over without a lot of calls and made sure the vehicle was ready when we were ready. Very cool!!! Our complements to you and your team. More

It was a good service. I did have to wait a little bit but nothing to worry about since I also had to do some stuff so I waited on the waiting area :) but nothing to worry about since I also had to do some stuff so I waited on the waiting area :) More

Dealership was extremely nice inside and out. The salesman and finance guy were extremely nice and helpful with my purchase and experience along with the other employees there. salesman and finance guy were extremely nice and helpful with my purchase and experience along with the other employees there. More

Real vehicles, Real people The vehicles, in my case a Tacoma, are well made and Brown has plenty of optional trims and features. The sales guys really talked with you ... no "s The vehicles, in my case a Tacoma, are well made and Brown has plenty of optional trims and features. The sales guys really talked with you ... no "sales speak" (e.g. hey what is it going to take to drive this dream car home today). Learned, compared, negotiated and bought. More

Fast and easy routine service and registration renewal Reminder email. Easy online appointment booking. Fast professional check in. Service and emissions inspection done quickly with OEM parts for less tha Reminder email. Easy online appointment booking. Fast professional check in. Service and emissions inspection done quickly with OEM parts for less than the lube shops charge. I walked out the door with new tags in hand in just over an an hour. As a retired master diagnostics technician I have a high standard, it was met. Kudos for the technology integration and a service team that makes it work. Thank you! More

18 years and better than ever! We bought our Rav4 new at Brent Brown Toyota in 2002. We only let them service it - always honest, always quick and the car has been trouble free. We We bought our Rav4 new at Brent Brown Toyota in 2002. We only let them service it - always honest, always quick and the car has been trouble free. We love Toyotas and we especially Brent Brown Toyota. They are a pillar of service and outreach in the Provo-Orem community. More

Brian Zepeda got it done! It was a bit of a long evening, BUT...with excellent results...I don't blame anyone for the time..buying a car is NEVER a 20-minute errand...but the r It was a bit of a long evening, BUT...with excellent results...I don't blame anyone for the time..buying a car is NEVER a 20-minute errand...but the result is a happy man...Brent Brown Toyota was able to help me out of a jam and get me into a sweet ride as Napoleon would say. There are plenty of bells and whistles on this car and I couldn't be happier. They took the time to make everything right in the end. Thanks Brian! More

'19 Highlander Rocks! Coming late on a Friday night, Brock stayed late with Rory to get the job done! We are very pleased with our purchase and appreciate the hard work the Coming late on a Friday night, Brock stayed late with Rory to get the job done! We are very pleased with our purchase and appreciate the hard work they did to accommodate. More

Lani was so helpful in a very frustrating situation. My water pump and radiator went went bad the water pump was covered but the radiator was not. When I went to pay my bill ended up being a little less th water pump and radiator went went bad the water pump was covered but the radiator was not. When I went to pay my bill ended up being a little less than originally quoted which made me feel better. She keep me in the loop through the whole process. More