Orem Mazda

I bought my first Mazda from Orem Mazda in 2012! I have loved both of my cars! And I have loved my experience with Orem Mazda! It’s why I keep coming back! Brayden is amazing! Seriously the best sales expe loved both of my cars! And I have loved my experience with Orem Mazda! It’s why I keep coming back! Brayden is amazing! Seriously the best sales experience I’ve ever had! More

Jared was awesome to work with. Loved that he was Jared White was awesome to work with. I loved that he was attentive and listened to all my needs. Jared helped me get into the perfect car. If you’re Jared White was awesome to work with. I loved that he was attentive and listened to all my needs. Jared helped me get into the perfect car. If you’re needing a vehicle Jared is definitely someone I would recommend! More

Excellent service as a repeat customer. We leased a CX-5 and did an early lease termination to upgrade. They were able to make that happen with the terms we were looking for. We leased a CX-5 and did an early lease termination to upgrade. They were able to make that happen with the terms we were looking for. More

I’m 9 months pregnant and he made my experience so painless and easy. I worked with him 3 years ago too and it was just as great of an experience. painless and easy. I worked with him 3 years ago too and it was just as great of an experience. More

We bought a car at Orem Mazda and had a great experience. Jared was patient with all our questions. He was also very easy to talk to and not at all like a high pressure salesman. We really enjoyed the proces Jared was patient with all our questions. He was also very easy to talk to and not at all like a high pressure salesman. We really enjoyed the process and hope to enjoy our new Mazda! More

Super fast and easy! Orem Mazda was so great! Both Lil Wayne and Jordan did an amazing job at answering any questions I had. They were very straight forward and didn’t hid Orem Mazda was so great! Both Lil Wayne and Jordan did an amazing job at answering any questions I had. They were very straight forward and didn’t hide anything from me. They were helpful and were not pushy whatsoever! It was a super fast and easy process in getting my new Mazda. Thanks guys for all of your help! More

Excellent! I purchased a new vehicle yesterday, sometimes that can be a stressful experience but not this time. I test drove a vehicle and did some comparisons I purchased a new vehicle yesterday, sometimes that can be a stressful experience but not this time. I test drove a vehicle and did some comparisons to decide if I was really wanting a Mazda. I was not pressured and I feel very confident of my purchase and with their warranty. Debra took great care of me! More

This happened a few months ago, but I wanted to let people know. If I could give this interaction a zero stars, I would. They are so unprofessional. I've shopped here for years and have purchased s people know. If I could give this interaction a zero stars, I would. They are so unprofessional. I've shopped here for years and have purchased several cars, but this was by far the worst experience I've ever had. I went in to talk with one salesman and floor manager and got all the numbers I needed to in order to buy out my lease. I asked every question I needed in order to buy out my lease. The floor manager gave me a final number that included the dealer doc and licensing fees (which they don't normally do), which I verified with him twice before I left there to check what my bank could give me for a loan, with the number given me. I came back the next day to buy my car, after verifying with my bank, but the floor manager I worked with previously had left for the day, so I spoke with another floor manager, Jesse I believe. He had no record of the numbers I had been given the previous day. He looked and acted dumbfounded that the other guy would quote me what he did. He had completely different numbers, doubted everything from the prior discussion with his coworker, and wouldn't honor what the other floor manager said, even after talking with him on the phone. He also WOULD NOT let me go and get my loan through my bank. And he wouldn't give me the paperwork for the lease buyout to take to the bank because "they prefer you finance through them." He held my lease hostage until my bank was closed and I had to finance through them... Then when I had to give in to buy finally, after sitting around for 2 hours and after my bank had closed due to him just sitting around talking with his buddies, they gave me surface numbers. Then all of a sudden there were additional fees on top of what they said the final prices were. Then when the lot tech was putting on my temp license, he stripped the hole when screwing it in...this place is a circus. The only guys worth talking to is the finance guy, who simply has you sign the paperwork that includes what he is told after the deals are done. DO NOT LEASE from them unless you know all the fees involved, both on the front and back end of the leasing process. DO NOT BUY FROM THEM unless you work with the same salesman throughout the whole process and get ALL of their PROMISES and PRICING in writing. If anything, go somewhere else to get your car. If you want a Mazda, just save yourself the trouble and go to a different dealership with honest salespeople and managers. More

Easy! The whole process of buying a new car was made very easy from start to finish. I was able to shop online, apply for credit, text and email the salesma The whole process of buying a new car was made very easy from start to finish. I was able to shop online, apply for credit, text and email the salesman, test drove the car, and bought it in a very reasonable time frame. It was a very relaxed and no pressure environment. Jordan was kind and patient with all my questions and showed me all the cool features of the car and even made sure my phone was synced to everything before I left the dealership. I would definitely buy a car from them again! More

Very accomodating and patient service Really good customer service, my dealer Gunnar was really patient and polite. Had a minor issue with the car i purchased but they were very accomodati Really good customer service, my dealer Gunnar was really patient and polite. Had a minor issue with the car i purchased but they were very accomodating and really eager to help me out and fix it (car is now good!). Very happy with the service. More