Orem Mazda

Awesome! Sabastien was so awesome to work with! He made sure everything was taken care of and I felt that he really cared about getting me a good, reliable car Sabastien was so awesome to work with! He made sure everything was taken care of and I felt that he really cared about getting me a good, reliable car. Thank you Orem Mazda! More

Great Service, Highly Satisfied As soon as you walk through the door there is someone to greet you within the first few seconds. I came in with a tight price range and was shown quit As soon as you walk through the door there is someone to greet you within the first few seconds. I came in with a tight price range and was shown quite a few cars that interested me! Sabastien Robbins helped me find the car that was just right for me! I didn't feel pressured into anything and his customer service and knowledge about the cars was quite impressive. I'm so happy I went through Orem Mazda! (and no I'm not getting paid to say this 😂) Every time I come in I get treated like family and the atmosphere is organized and refreshing! And they have free coffee so that is a huge bonus. I am high satisfied with Orem Mazda and my new car. Thanks again, Sabastien! More

Found the car for us! After searching a couple of places we came to the Orem Mazda dealership and fell in love with the CX5. We found the package that worked best for us an After searching a couple of places we came to the Orem Mazda dealership and fell in love with the CX5. We found the package that worked best for us and could have been happier. More

Quick, patient,friendly Sean was so helpful and patient while teaching my mom about her new car. He is amazing!! All the staff we encountered at the dealership were very go Sean was so helpful and patient while teaching my mom about her new car. He is amazing!! All the staff we encountered at the dealership were very good and efficient at their jobs It was an all around great experience !! More

Overall great experience They were willing to help us find the right car that fit in with our budget, style, and preference! They were very informative and wanted us to get th They were willing to help us find the right car that fit in with our budget, style, and preference! They were very informative and wanted us to get the car we really wanted. Very kind people . More

Love this dealership!!! Jordan was amazing!!!!!! This was the first time buying a car on my own and he took all the stress out of it. now I have the car of my dreams. Jordan was amazing!!!!!! This was the first time buying a car on my own and he took all the stress out of it. now I have the car of my dreams. More

Will this nightmare end already? Orem Mazda had the worst communication and has managed to mess up everything. Three months and it continues. My experience has been one mistake after Orem Mazda had the worst communication and has managed to mess up everything. Three months and it continues. My experience has been one mistake after another from Orem Mazda. I started this nightmare in February 2017 and it still continues. Prior to me purchasing (and repurchasing) my Kia Soul. The sales agent Taylor was great texting and email me several times a day answering questions. I walk through the door he doesn't even greet me but hands me off to another sales person, Little Wayne, who is fabulous! I brought my own financing pre-approved. I knew what car I wanted. I needed a test drive and someone to complete my paperwork. I was promised free car washes for life, jokes for life (which I have only gotten one the day I showed up) and a $200.00 gas card. I never received info about the gas card in my email because Orem Mazda submitted the wrong address. I tried multiple times to get Taylor to respond and finally he sends a phone number and tells me he can't do anything. I call the other company to find out my offer had expired but the other company bent over backwards to help and got me the card. Then I think it's all done. I call Taylor because my paper license plate was expiring Taylor was always busy when my plate was expired I finally I asked to speak with management. They gave me another paper license plate. A few days later I hear from my finance company saying they aren't going to carry my loan. Through numerous people I found out that they contacted Orem Mazda serveral times with no response so they figured I financed with someone else. I contacted Orem Mazda and they blamed the finance company and a change in banks. They finally fixed the financing. I had funding before I walked in the dealership so there would be no issues. I ended up having to re-sign all my documents. There are more details of broken promises between signings. I talked about just giving the car back but Josh Hawks told me the dealership would eat up my 2500.00 down because I had the car for two months. I could have rented a Porsche for that price. Time goes on... I think everything is good. Nope! My second paper license plate expires today. I called yesterday to find out the accounting department barely submitted my stuff to the DVM. She promised by the end of yesterday I'd have my plates. I called back she'd left for the day with our contacting me. Talked with Josh again. He said he'd find out what happened and call me right back. He didn't... I called today. He promised I'd have them today. We'll see. This company's communication is horrible at best. Many people I've talked with since purchasing my car have given similar stories from this dealership. A couple positives. Little Wayne was great answered questions and was very helpful. And Monte in service was Amazing!!! He fixed a window issue quickly and helped fix an oil problem. Great customer service from these two. Some other dealership should go scout these two people to work for them. Buyer beware. More

Good service!! Jordan was awesome we gave him a price we wanted to stay under and he knew some right off the bat, also knowing a lot about the car and could answer a Jordan was awesome we gave him a price we wanted to stay under and he knew some right off the bat, also knowing a lot about the car and could answer all of our questions without a running around game. They truly want to make sure you're happy with your purchase and make sure its the best deal they can give you. Customer service was awesome they aren't pushy on anything and so laid back with a good vibe. I would definitely recommend anyone to go there. More

Love my mazda! I've been looking at buying a Mazda CX-5 for a long time and finally found the one I wanted at Mazda Orem. Jordan was great; very helpful and answered I've been looking at buying a Mazda CX-5 for a long time and finally found the one I wanted at Mazda Orem. Jordan was great; very helpful and answered all my questions, making it easy and pain-free to make the purchase. It was my first time buying a car from a dealership, and everyone was very nice and not pushy, which I was grateful for. Jordan and Austin fought to get home the best price on my vehicle. Chad was awesome with finalizing the purchase. I'd recommend this dealership to anyone :) I had a great experience. More

The bomb Katie was super helpful when I went there to get my car serviced she went above and beyond to make me feel comfortable. Thanks Katie you are awesome Katie was super helpful when I went there to get my car serviced she went above and beyond to make me feel comfortable. Thanks Katie you are awesome . More