
Orem Mazda
Orem, UT

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645 Reviews of Orem Mazda
Considerate and Helpful Service A nail was discovered in the sidewall of my tire during a routine oil change/tire rotation. Alex brought me back to show me what happened and explaine A nail was discovered in the sidewall of my tire during a routine oil change/tire rotation. Alex brought me back to show me what happened and explained to me all my options and possible consequences for each option as well as associated costs. There was no pressure, but his thorough assessment made making a decision to get a new tire easy. He added my tire replacement immediately into their busy schedule and got me taken care of quickly. More
Monte Menzel was fantastic!! A very nice guy that represented the company well and helped us with a genuine attitude. Was very kind, helpful and professional. Would recommend him. A very nice guy that represented the company well and helped us with a genuine attitude. Was very kind, helpful and professional. Would recommend him. More
THEY TOOK GREAT CARE OF US. WE OWN A HVAC COMPANY AND IT IS CRITICAL TO OUR BUSINESS TO KEEP OUR VEHICLES IN GOOD RUNNING CONDITION. OREM MAZDA HAS BEEN GREAT AT GETTING US IN A WE OWN A HVAC COMPANY AND IT IS CRITICAL TO OUR BUSINESS TO KEEP OUR VEHICLES IN GOOD RUNNING CONDITION. OREM MAZDA HAS BEEN GREAT AT GETTING US IN ASAP. THE SERVICE HAS BEEN GREAT. More
The service was quick and seemed to be thorough. Went in for routine maint. They got me out quick and explained everything to me. One thing, and its not a service department issue. I was there Went in for routine maint. They got me out quick and explained everything to me. One thing, and its not a service department issue. I was there at 7:30 am. the coffee was cold.... The service writer in the quick lube side was awesome, don't remember his name. Good guy. More
They have dealt with me fairly and their service is great. The service people have always been friendly and helpful. This is the second vehicle I have bought there and I feel well taken care of and definitely The service people have always been friendly and helpful. This is the second vehicle I have bought there and I feel well taken care of and definitely not cheated when I go in for service. More
Working with Monte Menzel has been awesome! I really appreciate all the help Monte Menzel has been both times I've visited the Orem Mazda Service Center. He is a rock-star employee!! He cares I really appreciate all the help Monte Menzel has been both times I've visited the Orem Mazda Service Center. He is a rock-star employee!! He cares a great deal about the satisfaction of his customers. More
Great Customer Service The salesman we worked with was kind and knowledgeable. We are from out of the area so were wandering around the nearby stores while the car was bein The salesman we worked with was kind and knowledgeable. We are from out of the area so were wandering around the nearby stores while the car was being worked on. He called us to let us know that the cab filter (something we were not there for) was needing replaced and that the tires needed replaced. When we got back to the dealership he had created a quote for the tires and at my approval had replaced the filter. More
Outstanding Service! Orem Mazda is open, honest, fair and accommodating. Rick Larson provided exceptional service when I recently took my Mazda6 in. The service advisors Orem Mazda is open, honest, fair and accommodating. Rick Larson provided exceptional service when I recently took my Mazda6 in. The service advisors are quick to respond, offer recommendations, but don't pressure in any way. More
Love the free oil program I bought my car from them back in 2013 and have been getting it serviced there since. They're always upfront about the charges and recommended service I bought my car from them back in 2013 and have been getting it serviced there since. They're always upfront about the charges and recommended service. It's always easy to get in, and they've always been super friendly and helpful. The free oil and half tires program has been great. More
I felt under appreciated Kyle who was selling me the car was awesome, but the boss in the back was extremely rude. I felt like I was treated poorly because of my age. He would Kyle who was selling me the car was awesome, but the boss in the back was extremely rude. I felt like I was treated poorly because of my age. He would not fill up my car as a courtesy even though I drove 4 hours to buy the car from them! You think $25 dollars wouldn’t be that big of a deal. The boss even said, “ no way I’m filling up your car I am already giving you an extra $200 toward your trade in. How about this I take off the $200 and then I’ll go fill up your car with gas.” He was very unprofessional and honestly very rude. Thinking back I should have just walked out at the moment. More