Back

Orange Coast INFINITI

Westminster, CA

4.6
2,853 Reviews

15550 Beach Blvd

Westminster, CA

92683

Directions

By Type

Showing 2,853 reviews

December 18, 2022

Service advisor Frank was very professional and easy to work with. They fixed my suv on time and returned to me nice & shine! I highly recommend Orange Coast Infiniti and Frank. More

by HZHENG204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

December 17, 2022

Service reps do not keep customer updated on status. They give the customer the feel that they’re doing the customer a favor. We have lifetime oil change, yet we have to remind them about that perk. Rep More

by JANISEOYAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the feedback. We will try to be better. Jim Trotter General Manager Orange Coast Infiniti

December 17, 2022

It was best service I received they were fast and accurate with my car service. More

by SIENAMENA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edurdo
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

December 16, 2022

My rep has constantly been helpful . I continue to go here year after year for his great service. More

by KEVIN.ALCALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

December 15, 2022

We have had a wonderful experience with Infiniti. This by far has been the best experience purchasing from Infiniti. Irina was wonderful to work with. She is someone we look forward to working with a More

by JUSTINSENG90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irina Lykov
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

December 15, 2022

It was great service, but having a 15 word minimum on this survey is inconvenient More

by POLIMPIA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew House, Freddy Suarez
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

December 14, 2022

Friendly staff, knowledgeable technicians, always a loaner car when needed. A pleasurable experience each time. Kevin is one of the best service writers I’ve ever worked with at any dealership. More

by Brendina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

December 13, 2022

Everyone was very professional and courteous. I was very happy with my experience. Thank you. More

by MSLAKELONG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irina Lykov, Jhordan Burgoa
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

December 11, 2022

Excellent service. The problem wasn't actually identified but they kept me informed every step of the way. More

by MARYRANALLIPUJOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

December 11, 2022

I have had excellent service working with my service advisor, Kevin. It’s because of him we come to OC Infiniti for our car. More

by BERNlowquotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irina Lykov
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

...
9
...