
Orange Coast INFINITI
Westminster, CA

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While the work is always well done the lack of communication within the service department is appalling. I dropped off my car at 8;45 am . I called at 1pm because no one had communicated with me r communication within the service department is appalling. I dropped off my car at 8;45 am . I called at 1pm because no one had communicated with me regarding the car. No response. Called again at 3pm with no luck. Finally I had to get upset and Mr. Diaz finally responded. He had been busy. Well I am busy too . I think you need a service secretary to send out emails regarding the status of cars. I hesitate to ever bring my car back because this happens every time. More
Excellent service and service advisor Tuan Nguyen Quick Excellent service and service advisor Tuan Nguyen Quick check in and out. Loaner car delivered right away so that I could take care of my daily need Excellent service and service advisor Tuan Nguyen Quick check in and out. Loaner car delivered right away so that I could take care of my daily needs. More
I drive all the way from Los Angeles to get my car serviced at Orange Coast Infiniti. Happy, friendly, and caring people each time I visit. Thank you! serviced at Orange Coast Infiniti. Happy, friendly, and caring people each time I visit. Thank you! More