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Orange Coast INFINITI

Westminster, CA

4.6
2,854 Reviews

15550 Beach Blvd

Westminster, CA

92683

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Showing 2,854 reviews

May 04, 2022

- doesn't know how features of a the car they sell / maintain work - doesn't listen to customer - interrupts customer when talking - does not keep customer informed of repair status - doesn't even More

by S0of course im real you sent me thecsurvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geraldo and guy in office next to him
May 04, 2022

Tuan did an excellent job overseeing the oil change in our car. He has excellent people skills. More

by AALVA47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan in service.
May 11, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

May 04, 2022

Great customer service, friendly and awesome service department. Will definitely recommend this dealership to all my family and friends. More

by SURFINGYODA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irina Lykov, Jhordan Burgoa, Freddy Suarez
May 11, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

May 03, 2022

Tuan was very helpful. More expensive than I had hoped, but apparently required, Thank you More

by LEEDAVN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan
May 06, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

May 03, 2022

Great service, I arrived almost 2 hours before closing and I was helped out and did all the paperwork that same night very friendly staff definitely recommend More

by JOSEDURAN821
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew , Jhordan Burgoa
May 06, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

May 03, 2022

Just continue to provide 5 Star service. Kevin Hall is the best. Your service dept and Kevin is the reason I bought my current vehicle from you. More

by SCDUFFY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
May 06, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

May 03, 2022

The service representatives are very personable and keep you informed on progress of your vehicle. The service prices are not tooooo outrageous More

by DGRIFFINL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
May 06, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

May 03, 2022

Very good service and very friendly every time I go to this location dealership orange coast More

by LAMTHOAILINH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
May 06, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

April 30, 2022

Deborah Ramirez in finance did a fantastic job getting the SUV I wanted to my location. More

by Stan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Ramirez, Freddy Suarez
May 06, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

April 29, 2022

Advisor very pleasant to work with. Provided loaner vehicle while mine was in the shop. More

by AKRATTER
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerardo Gonzalez
May 21, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

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