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Orange Coast INFINITI
Westminster, CA
2,853 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 19, 2023
Great customer service! Understood what the problem was and started the process for warranty work quickly. I was provided with a loaner vehicle without issues and they were Understood what the problem was and started the process for warranty work quickly. I was provided with a loaner vehicle without issues and they were very accommodating to my schedule. More
by Nick
Verified CustomerEmployees Worked With
Kevin Hall
February 19, 2023
Kevin, at Orange Coast Infinity, is always ready to provide the best costumer service. Also, Kevin and his team always keep my car running in optimum contritions. provide the best costumer service. Also, Kevin and his team always keep my car running in optimum contritions. More
by Aperez
Employees Worked With
Kevin
February 18, 2023
Brought my car in for unusual concern. 2022 Qx60 was making clicking sound when turning on either side. Service technician lubricated assuming that fixed the problem. As I left the lot, th 2022 Qx60 was making clicking sound when turning on either side. Service technician lubricated assuming that fixed the problem. As I left the lot, the clicking noise still existed. Had to bring the car back for the same issue. Come to find out strut towers needed to be replaced. Disappointing the service technician didn’t recommend this in the beginning. It’s been over a month and I’m still waiting for the service department to call me back about replacing strut towers. Supposedly parts are coming from a different state. Should it take more than one month? would appreciate if service manager was in communication on the status. More
by LENAVO07
Employees Worked With
David
February 12, 2023
Always great customer service. My service advisor Mr. Frank Gutierrez was very helpful as always very thorough with explaining the service needed for my car. My service advisor Mr. Frank Gutierrez was very helpful as always very thorough with explaining the service needed for my car. More
by ABHAMOUD
Employees Worked With
Frank Gutierrez at the Service department
February 09, 2023
I’ve leased three of my four Infinitis from OC Infiniti. I go out of my way to come to this specific dealership, passing another Infiniti retailer that’s closer to home. Having purchased my most recent In I go out of my way to come to this specific dealership, passing another Infiniti retailer that’s closer to home. Having purchased my most recent Infiniti out of its lease, I still come to OC Infiniti for service, where I’ll only work with service advisor Kevin. Kevin listens and throughly understands these cars. If Kevin ever departs this retailer, I’ll take my business elsewhere as I only trust him. More
by JOSHJONES9
Employees Worked With
Kevin Hall
