Orange Coast INFINITI

One of the best dealer in So California for parts and service. Treat customers with kindness and courtesy beside give great deal also. 5 Tumbs up service. Treat customers with kindness and courtesy beside give great deal also. 5 Tumbs up More

I tend to over research most purchases, especially true when looking to buy a big ticket item like a car. My wife and I had a pretty good idea of what we wanted in our next vehicle and had spent considerab when looking to buy a big ticket item like a car. My wife and I had a pretty good idea of what we wanted in our next vehicle and had spent considerable time shopping several mid to high end vehicles, which included spending time at other high end dealerships throughout SoCal. We met our salesperson Konstantin and the sales manager Randy shortly after arriving at Orange Coast. Right from the start both of them did something that most car sales people should take a lesson in.....listening with their ears and not their mouths. First impressions are obviously important and my initial impression was very different from all other dealers I had visited during the weeks prior. They took the time to understand what we were looking for and were more than helpful in finding what we wanted. There was no attempt to sell us something we weren't interested in, happily doing an area search for a vehicle with options and color we were considering but did not have in their lot. They also were very patient as my wife and I made a final decision on options and color. The negotiations were straightforward and were unlike any other I have experienced while buying a car. There was absolutely no pressure at any point during the process. We ended up with our dream car at a very reasonable price. I HIGHLY recommend Orange Coast Infiniti to prospective Infiniti owners. I am hoping our future relationship with this dealer will be the same as the buying experience. If it is I will no doubt be a repeat customer. -------------------------------------------------------------------------------- More

I have bought a ton of vehicles in my day and this was by far the best experience I have ever had! My salesman was Tommy who was very helpful and imformative. When we got down to the numbers is was not u far the best experience I have ever had! My salesman was Tommy who was very helpful and imformative. When we got down to the numbers is was not uncomfortable for one second. I told them where I was at, and they told me where they were at. We finally agreed on all the numbers and at this point I was dealing with Randy (GSM) who was also a great guy. I want to point out that I drove up from San Diego for a particular vehicle, and by the time we got there it was already a long day if you know what I mean. I would definatley recommend this dealership to anyone and I am kind of bummed I really cant refer people to them simply because of distance. But I feel it is important to write a review of the quality servie me and my family got at Orance Coast Infiniti. More