Orange Coast INFINITI

First old change service Service advisor (TUAN) very professional and walk through service promptly. Very impressed and will come back again. Will recommend friend and famil Service advisor (TUAN) very professional and walk through service promptly. Very impressed and will come back again. Will recommend friend and family to come here for service. More

Best customer service The reason I drive an extra 30 min to come to this specific Infiniti dealership is because of the outstanding service provided by the employees over a The reason I drive an extra 30 min to come to this specific Infiniti dealership is because of the outstanding service provided by the employees over at Orange County infiniti. I trust them with my vehicle and I am proud to say that I finally found a dealership/service department that works for the customer. Kevin Hall is the one person who I would recommend . He answered any question I had and concern that was brought to his attention. He makes sure my car is 100% ready to go every time I go in. I’ve left money and belongings in the car and it is always secured. Knowledgeable technicians , polite staff members, Great people working over there. Couldn’t be happier thanks Kevin and thank you Orange County infiniti for all the help - one happy customer More

Good service Kevin and Eduardo are the best consultants in the business. They serviced my car on time. Updated me on all that was done. Made sure the car was fully Kevin and Eduardo are the best consultants in the business. They serviced my car on time. Updated me on all that was done. Made sure the car was fully updated and serviced. Car was washed and returned to me in a very short period of time. I have 4 infiniti cars in the family and I’m very happy with the service provided. More

Oil leak Had a small leak after devious service. Tuan took our car and promised to have it fixed with car wash in short order. We picked up later and learned Had a small leak after devious service. Tuan took our car and promised to have it fixed with car wash in short order. We picked up later and learned he had replaced the oil as well. A very positive experience. More

15,000 mile service I was the first person in line for service and was greeted and helped by Tuan. Tuan was knowledgable, helpful, and his team was quick with the service I was the first person in line for service and was greeted and helped by Tuan. Tuan was knowledgable, helpful, and his team was quick with the service. Always easy going. More

It was fine. My brakes squeak more now since I brought it in and ever since I got my new tires last year. Not sure why But I don’t want to bring it back My brakes squeak more now since I brought it in and ever since I got my new tires last year. Not sure why But I don’t want to bring it back More

Loyal customer Kevin has been my go to person for the service of my two Infiniti vehicles. I trust he helps me in maintenance and keeping my cars in tip top shape. T Kevin has been my go to person for the service of my two Infiniti vehicles. I trust he helps me in maintenance and keeping my cars in tip top shape. Thank you Kevin. More

Amazing service advisor. Twan, who was my service advisor was amazing and very helpful on getting my car fixed. Well definitely come here again if I have any issues with my ca Twan, who was my service advisor was amazing and very helpful on getting my car fixed. Well definitely come here again if I have any issues with my car in the future. He was really friendly and did everything he could on getting my car insurance to pay for electrical issues caused by a flood. The insurance finally decided to pay for the damages. More

Excellence This delearship is very welcoming, staff are all pilote and service is great. Any problems arise they are quick to solve and offer loaners for those w This delearship is very welcoming, staff are all pilote and service is great. Any problems arise they are quick to solve and offer loaners for those who need them. Shout out to Tuan the best associate out there! More

Red carpet service! From setting my appointment online, to driving up to the service department and being greeted by Tuan, my service rep, it was a smooth, efficient expe From setting my appointment online, to driving up to the service department and being greeted by Tuan, my service rep, it was a smooth, efficient experience. Everything was explained well and a shuttle took me to work. Tuan called me when my car was ready, had the shuttle return me to the dealership and I was out the door with a shiny clean car in minutes. Everything you would hope for. More