Orange Coast INFINITI

Excellent Eduardo gave me and my car excellent care and customer service. He arranged for a loaner so I could get on with my day and had the car done exactly w Eduardo gave me and my car excellent care and customer service. He arranged for a loaner so I could get on with my day and had the car done exactly when he promised it. Thank you! More

Great service Kevin our service representative looked after us very well. He fixed our issue quickly and kept us fully informed. I had an appointment and was in a Kevin our service representative looked after us very well. He fixed our issue quickly and kept us fully informed. I had an appointment and was in and out in the loaner which was ready in less than 5 minutes. More

Exceeds my expectations My service advisor is Eduardo Ortiz. He provided excellent customer service and made my expiierience a great one. He was patient, kind and I would rec My service advisor is Eduardo Ortiz. He provided excellent customer service and made my expiierience a great one. He was patient, kind and I would recommend him to anyone. He went above and beyond to ensure I was taken care of and got my vehicle up and running! Thanks Eduardo !!! You are the best !!! More

Service My last and every visit is excellent Kevin is beyond helpful and is knowledgeable. I have never been disappointed in my service for the car and overal My last and every visit is excellent Kevin is beyond helpful and is knowledgeable. I have never been disappointed in my service for the car and overal customer service More

Great service Gerardo thank you for taking the time to explain everything that was done with my car. You have such a great personality that makes it so easy to eng Gerardo thank you for taking the time to explain everything that was done with my car. You have such a great personality that makes it so easy to engage. More

OMG - I love this Service Center I have been going to this place for about 5 years now. The service center is amazing! My last oil change (yesterday), Gerardo helped me and his custo I have been going to this place for about 5 years now. The service center is amazing! My last oil change (yesterday), Gerardo helped me and his customer service is superb. Thank you. More

Great service! I love Orange Coast Infiniti. Each encountered experience has been a great one! My last service was with Eduardo Ortiz. He's very professional, came o I love Orange Coast Infiniti. Each encountered experience has been a great one! My last service was with Eduardo Ortiz. He's very professional, came out fast to greet me. Talks really well and made me feel comfortable! I went in to have my tire worked on. The tire was not in stock, had to place it on order. I was giving a really nice courtesy car for the day till my new tire came in. I was called promptly when my car was ready. Thank you guys for having good people like Eduardo to help us out! More

Amazing experience at this service with Eduardo. Amazing service from Eduardo and Infiniti. I am glad that i decided to come to this dealer instead here in Tustin Infiniti (i live 2 blocks away from Amazing service from Eduardo and Infiniti. I am glad that i decided to come to this dealer instead here in Tustin Infiniti (i live 2 blocks away from Tustin Infiniti). I met Ed and i was very happy with his courtesy and professional manner. Ed was very thorough of all parts of my QX60. My Dad always bring his leased car here and he referred this service here to me. Definitely recommended this awesome service to all my friends. Thank you! More

First Visit, New Regular Customer My local dealership closed, so I've been searching for a new regular service site. I've visited Ontario, Monrovia, and Mission Viejo. All have been My local dealership closed, so I've been searching for a new regular service site. I've visited Ontario, Monrovia, and Mission Viejo. All have been disappointing. On my recent day off, I decided to try this location for an oil change.... and couldn't be happier that I did! Service Advisor Kevin was extremely knowledgeable and courteous! They performed the oil change, did a full system check, and washed my car! Even without an appointment, I was out in about an hour. After reviewing their service booklet and inquiring about a few items, their prices are highly competitive with other locations in OC/LA. I'll definitely return to this location for all my service/maintenance needs! More

Good customer service I went to get oil change for my car and I got free car wash. Nice staffs and good customer service. Quick job and good experiment. Very clean pleace I went to get oil change for my car and I got free car wash. Nice staffs and good customer service. Quick job and good experiment. Very clean pleace More