Orange Coast INFINITI

Very courteous Service takes some time and have to wait there because they are so busy. But they have a nice seating area with coffee which makes the time pass by Service takes some time and have to wait there because they are so busy. But they have a nice seating area with coffee which makes the time pass by More

Kevin Hall is the best! Kevin has been so helpful. He gave me timely updates and made sure everything was done right. He really made this whole experience very pleasant. We c Kevin has been so helpful. He gave me timely updates and made sure everything was done right. He really made this whole experience very pleasant. We continue to come to this service center even after we moved away, really because of his wonderful service. More

Gerardo González - Amazing Customer Service!!! Gerardo González made me and my falimily feel at home. He provided exceptional service and inspired full trust. As long as Gerardo is there, I will co Gerardo González made me and my falimily feel at home. He provided exceptional service and inspired full trust. As long as Gerardo is there, I will continue servicing my QX60 with OC Infiniti. I’m already planning to buy a new QX50 thanks to Gerardo!!! More

Honest, helpful amazing service I took my car in for a flat tire and oil change, Eduardo was our sales rep. He was incredibly friendly and very helpful. Best service I have ever r I took my car in for a flat tire and oil change, Eduardo was our sales rep. He was incredibly friendly and very helpful. Best service I have ever received at a service department. More

Great service all the way around Ericson did a fabulous job! There was never any pressure and Ericson guided me through the lease process, and answered all my questions with care. Ericson did a fabulous job! There was never any pressure and Ericson guided me through the lease process, and answered all my questions with care. I would definitely recommend Ericson and IC Infiniti to my friends. More

The best!! I searched for this car everywhere and nothing compare to this dealer They gave me the best deal and interested rate even When I had a low credit on I searched for this car everywhere and nothing compare to this dealer They gave me the best deal and interested rate even When I had a low credit on my report. More

Service Bought a car just a couple months ago with a promise that repairs be made on the bumpers. Gerardo in service has been very helpful and with no questio Bought a car just a couple months ago with a promise that repairs be made on the bumpers. Gerardo in service has been very helpful and with no questions just took the car in for repairs. The quality of work was 4 out of 5 stars, and the customer service is 5 out of 5 stars. More

Grade A Service I have dealt exclusively with Kevin Hall for all of my service visits for the last 3+ years and he has been nothing short of amazing. Even though serv I have dealt exclusively with Kevin Hall for all of my service visits for the last 3+ years and he has been nothing short of amazing. Even though service visits are several months apart, he always remembers me by name and as soon as he sees me he is sure to personally greet me with a smile. He has great interpersonal skills and always thorouguly explains the service needs of my vehicle and makes sure that I am a in and out as efficiently as possible. One time my car needed major service that required several days. There was a rental car assigned to me that I wouldn't have been fond of and once Kevin saw it, he went out of his way to change it to something more my style. He's even helped me look online for accessories for my car. These kinds of personal touches are reasons why I keep coming back to Orange Coast Infiniti for my service needs even after my extended warranty has expired. More

Incredible! Kevin was so helpful and totally on the money in helping me identify what the problem was associated with the engine light. He then helped arranged f Kevin was so helpful and totally on the money in helping me identify what the problem was associated with the engine light. He then helped arranged for a loaner car and took reall good care of me by explaining omg what the repair would entail. Dung was incredible! The car drives better than the first day I bought it! I would only trust my car to these two people! More

Absolutely Best Service Dealership Out There I wish everything in life could run as smoothly as getting my car serviced at Orange Coast Infiniti! Knowledgeable personnel who truly enjoy their wor I wish everything in life could run as smoothly as getting my car serviced at Orange Coast Infiniti! Knowledgeable personnel who truly enjoy their work and are eager to make sure that the customer is satisfied. Easy to book appointments, technicians have my 2009 G37 running like a champ, and the waiting lounge is an inviting oasis to work or chill. Every single service team member I have dealt with over the years has been wonderful but Eduardo Ortiz is truly exceptional. More