Orange Coast INFINITI

Power loss ( transmission) out of the sudden. I would like to have my car repair for the power loss (transmission issue) properly this time since its power shutted off several times happened in 20 I would like to have my car repair for the power loss (transmission issue) properly this time since its power shutted off several times happened in 2017, Guess if all my kids in the car and we were on freeways then you would know we are not here speaking up for now. The engine was running and shutted off completely out of the sudden with no warning light. My vehicle was fixed twice in 2017 for this transmission issues and I thought It was done for good. But no, this problem comes back. Please help. Thank you. More

In & out quick Went in for oils change, tire rotation and an electrical glitch. Had 2 hours available. I was in and it, with a car wash, in 1.5 hours! Awesome! Went in for oils change, tire rotation and an electrical glitch. Had 2 hours available. I was in and it, with a car wash, in 1.5 hours! Awesome! More

Great Customer Service All Around I took my car in for an oil change plus a full inspection for some recommended preventative maintenance. The service manager Gerardo was the individua I took my car in for an oil change plus a full inspection for some recommended preventative maintenance. The service manager Gerardo was the individual who assisted me. He stated he will have their techs fully inspect my vehicle and even provided me with a loaner car, which was exceptional service I was not expecting. Not only was my vehicle serviced in a timely manner, but Gerardo took the time to keep me updated on any findings on my vehicle. Service was exceptional that they've earn my business and I would highly recommend to anyone else. Thank you Gerardo for your professionalism and great customer service that was rendered at my first visit. More

Courteous,friendly, and professional Cane in for basice service (oil change) and Tuan has been our service advisor the last 2 times. Always very courteous and personal....true asset to y Cane in for basice service (oil change) and Tuan has been our service advisor the last 2 times. Always very courteous and personal....true asset to your dealership. More

My second time here My second time at OC infiniti was very good. My service representative Gerardo was very polite and considerate. He took care of my vehicle and offered My second time at OC infiniti was very good. My service representative Gerardo was very polite and considerate. He took care of my vehicle and offered me the best service. I would totally trust him with my car and I would only go to OC infiniti because of him. More

Great Expectations I was greeted when I first arrived, I was treated nicely during my wait, the service was performed well, and my car was clean and ready to go in I was greeted when I first arrived, I was treated nicely during my wait, the service was performed well, and my car was clean and ready to go in the manner I expected More

They take care of their customers I've been going here for years and they've always gone out of their way to take care of their customers. My most recent experience, they went way abov I've been going here for years and they've always gone out of their way to take care of their customers. My most recent experience, they went way above and beyond to take care of me, Tuan was very understanding and helped me out a lot. More

Service was expected to take longer than the estimate I was provided on the phone by the person that called to set the appt, but I received a loaner car to u was expected to take longer than the estimate I was provided on the phone by the person that called to set the appt, but I received a loaner car to use, so issue. More

Edwardo Hi Edwardo. I and my wife are grateful for Edwardo. We very much appreciate his professionalism, patience, and kind service. We look forward to a l Hi Edwardo. I and my wife are grateful for Edwardo. We very much appreciate his professionalism, patience, and kind service. We look forward to a long professional relationship with Edwardo as our liaison to Infinity. Have a very blessed day. More

Very courteous Service takes some time and have to wait there because they are so busy. But they have a nice seating area with coffee which makes the time pass by Service takes some time and have to wait there because they are so busy. But they have a nice seating area with coffee which makes the time pass by More