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Orange Coast INFINITI

Westminster, CA

4.6
2,853 Reviews

15550 Beach Blvd

Westminster, CA

92683

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Showing 2,853 reviews

August 03, 2022

Had to pull some teeth but I got want i wanted. It was a great negotiation!! More

by SDUARTE0223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irina Lykov, Jhordan Burgoa
Aug 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

August 03, 2022

Eduardo is the best! Very helpful and gets the job done, very professional and easy to work with. More

by BRIAN.HERNANDEZ97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo
Aug 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Aug 12, 2022 -

BRIAN.HERNANDEZ97 responded

Of course! Eduardo is the man! Thank you

August 02, 2022

Eduardo Ortiz was exceptionally helpful. The work was done perfectly and the car was sparkling clean when I picked it up More

by Zglickster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Aug 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

August 02, 2022

I really like this dealership. Easy to get a service appointment, the staff are friendly, knowledgeable and efficient and it’s clean. They do a thorough check over of your car, but More

by KING.THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service representatives
Aug 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

August 02, 2022

Very much a "team" experience! Everyone will help if needed. Love the upbeat atmosphere! Happy place! More

by Boudica90262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo -service dept, Irina Lykov
Aug 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

August 01, 2022

Great customer service . Jeffrey Holmes was a great help to me and my husband. Great team ! More

by VIRIGARCIA20.VG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holmes
Aug 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

July 31, 2022

Customer service was great. My only recommendation is to improve the wait time. 2.5 hours for just an oil and filter change (no tire rotation, no car wash), seems excessive. More

by RBRAVOJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 12, 2022 -

Orange Coast INFINITI responded

Sorry about the long wait. I will let the Service Manager know so we can work on our scheduling process. Thanks for the feedback... Jim Trotter General Manager Orange Coast Infiniti

July 30, 2022

Was severely disappointed. Had for most part decided to never buy another infinit. Fortunately contacted service manager. He says he will rectify situation when i make appointm More

by TUnaman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Edwardo ortiz, poor, service director good
July 30, 2022

Genuine, efficient, friendly staff. Provided excellence service to me that I haven't experienced before. More

by HEAVYDOLLAR
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
Aug 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

July 29, 2022

Appreciate the friendly and efficient service provided by Eduardo Ortiz. Customer lounge was comfortable and had refreshments available while waiting. More

by BAUTISTA1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Aug 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

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