Orange Coast INFINITI

Kevin was very helpful and able to meet with all of my accommodations with the time frame I had. accommodations with the time frame I had. More

eduardo was fantastic and really helpful with some of the concerns i had on my infiniti. he was quick and persistent with updates when my car was being serviced. definitely will be asking for him when i come concerns i had on my infiniti. he was quick and persistent with updates when my car was being serviced. definitely will be asking for him when i come in for future services. Thanks! -Vincent Carpenter 22’ infiniti qx55 More

I have been coming here for over 10 years now. Outstanding service every time! I am always treated with kindness and respect! They put their customers first!!! Outstanding service every time! I am always treated with kindness and respect! They put their customers first!!! More

Great service and great people, as they are the sole infiniti dealer in my area to even touch my car. infiniti dealer in my area to even touch my car. More

They were very helpful with solving the issues with car and also providing me with a loaner vehicle and also providing me with a loaner vehicle More

Lack of communication. Was not told when my car would be ready. When given a loaner car was not given any instructions or rules. Took 2 weeks to get an oil change and a Was not told when my car would be ready. When given a loaner car was not given any instructions or rules. Took 2 weeks to get an oil change and a few minor things. Service advisor did not talk to me once while my car was there for 2 weeks. Had no idea when it would be ready. A simple text message telling me what was going on would have not been hard to do. Example “waiting for parts that will be here Wednesday. Should be done by Friday” basic communication. More

Kevin is the absolute best! I have been coming here for years and he is the main reason why. I even bring my son’s Audi for service here. I have been coming here for years and he is the main reason why. I even bring my son’s Audi for service here. More

Frank was a good service advisor. Understood the issue, and helped to get it resolved quickly. Understood the issue, and helped to get it resolved quickly. More

Eduardo took care of me as usual. He is very knowledgeable and easy to work with. He is definitely great at his job! He is very knowledgeable and easy to work with. He is definitely great at his job! More

Great service! Very friendly and honest. They wont suggest services you do not need. Very clean location and freeway close. Very friendly and honest. They wont suggest services you do not need. Very clean location and freeway close. More