
Orange Coast INFINITI
Westminster, CA

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Geraldo Gonzales was awesome. It's all about pleasing the customers. His Customer service is excellent.. all my visits there, he's always the one to help me. THANK YOU VERY MUCH Geraldo customers. His Customer service is excellent.. all my visits there, he's always the one to help me. THANK YOU VERY MUCH Geraldo More
Took my car in to get an oil change and tire rotation. For some unknown reason the service department decided to not rotate my tires as requested. For some unknown reason the service department decided to not rotate my tires as requested. More
It was a pleasant experience. Time spent in the dealership was short. Got a loaner, was in and out in less than 30 minutes. My service rep, Kevin, was awesome. The reason I am removing one star i dealership was short. Got a loaner, was in and out in less than 30 minutes. My service rep, Kevin, was awesome. The reason I am removing one star is the internet communication. Status updates were confusing and my work authorization never worked. Had to call Kevin to figure it out. More
Sales Dept, for Infiniti should be more passionate with their Costumers. Communicate properly when a sale should change! notify concern on purchases. And not sign a costumers signature! Poor services their Costumers. Communicate properly when a sale should change! notify concern on purchases. And not sign a costumers signature! Poor services More
Edwardo was really helpful. My battery was replaced quickly! Super helpful! I also has an oil change and all of the work was completed without a few hours. quickly! Super helpful! I also has an oil change and all of the work was completed without a few hours. More
I brought my Q60 in for an oil change. Kevin Hall was the service advisor who helped me. He was very professional and took care of all my servicing needs. I would definitely recommend this dealership. the service advisor who helped me. He was very professional and took care of all my servicing needs. I would definitely recommend this dealership. More
The team over at OC Infiniti are friendly, compassionate and cater to your needs. Fast and dependable service. And treat you like family. Keep up the excellent work and cater to your needs. Fast and dependable service. And treat you like family. Keep up the excellent work More
Great service, fast turnaround. Appreciated having a loaner car to use during repairs. When additional issues were identified, it was nice talking over them with the service adviser. It’s also a nice loaner car to use during repairs. When additional issues were identified, it was nice talking over them with the service adviser. It’s also a nice touch getting the car freshly washed to drive away in pristine condition. More
Kevin hall in service went above and beyond to make sure my service went as smooth as possible. Although i am driving 60+ miles i definitely will be coming back to him for any future services, my service went as smooth as possible. Although i am driving 60+ miles i definitely will be coming back to him for any future services, More