Orange Coast INFINITI

Kevin Le always takes care of me. His service makes Infiniti look good. His customer service is better than a lot of other dealerships I’ve been to from MBZ to Land Rover. Infiniti look good. His customer service is better than a lot of other dealerships I’ve been to from MBZ to Land Rover. More

Tuan is the best advisor and the main reason I choose Orange Coast Infiniti. He’s prompt and honest on all my needed repairs and always makes sure I am updated at all steps Orange Coast Infiniti. He’s prompt and honest on all my needed repairs and always makes sure I am updated at all steps More

Our experience with service has been very positive. Very friendly and accommodating. Price is also very fair. I wish you had a mobile service as I am somewhat far from your location. friendly and accommodating. Price is also very fair. I wish you had a mobile service as I am somewhat far from your location. More

Kevin Hall really knows how to communicate the needs of the customer as well as the technical aspects of the vehicle. He is very efficient, thoughtful and thorough at his job. He is the only service tech the customer as well as the technical aspects of the vehicle. He is very efficient, thoughtful and thorough at his job. He is the only service technician I will take my QX60 to. Thank you Kevin ! More

Keven was extremely understanding of the situation and took care of it. Thank you Keven, I appreciate your assistance!! You are a true Advocate for your clients. took care of it. Thank you Keven, I appreciate your assistance!! You are a true Advocate for your clients. More

It was a good service experience and I am happy with the service so far but moreover Tuan is a very nice person to work with. His customer service is second to none. Thank you service so far but moreover Tuan is a very nice person to work with. His customer service is second to none. Thank you More

I purchased my 2017 Q50 at the end of the lease. I asked the sales rep twice, via text and email, to confirm the price she quoted, $23,928, was correct and included all fees and taxes. When I went to asked the sales rep twice, via text and email, to confirm the price she quoted, $23,928, was correct and included all fees and taxes. When I went to complete the purchase, the finance manager informed me that the price would be $27,691.09. When I questioned the $3,763.09 difference in price, I was told a mistake was made. If it wasn't for the pandemic and my desire to not deal with more people than necessary, I would have contested the transaction. I contacted Nissan Consumer Affairs and explained my experience with the dealership. I then followed up my call with letters to both Infiniti and the dealership GM. They not only didn't reply to my letter explaining my experience/displeasure, they have not even acknowledged receipt of my letter. This was my third Infiniti and will definitely be my last. More

Gerardo helps us out in the service department every time we come. He’s so attentive and very professional. Highly recommend working with him in this department. we come. He’s so attentive and very professional. Highly recommend working with him in this department. More

Very pleased. Kevin always takes care of us. Did some work online in the lounge and was on my way in my shiny clean car!! work online in the lounge and was on my way in my shiny clean car!! More

Excellent work by your team. I drove from 4 hours away they waited for me late to complete the sale. Very kind and professional great job thanks. they waited for me late to complete the sale. Very kind and professional great job thanks. More