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Orange Coast INFINITI

Westminster, CA

4.6
2,853 Reviews

15550 Beach Blvd

Westminster, CA

92683

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Showing 2,853 reviews

September 15, 2022

I always have a great experience at Orange Coast Infiniti. I went in for an oil change and the service team there is very professional and very attentive to my vehicle. I needed a little bit of extr More

by MOSESFRPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz, Ray Picazo
September 12, 2022

I was there for a recall. I sat for over 4 hours waiting for my car. They told me it would take an hour to an hour and a half. Never offered a loaner. It was terrible More

by Robbiram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freddy Suarez
September 09, 2022

Received excellent service from oc infinity. Kevin, service advisor, was very professional and helpful. Highly recommend this dealership More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 14, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 09, 2022

The guys are the service department we’re great. The only issue I had was with the appointment coordinator Samantha Martin. She is rude and not every helpful at all with her passive aggressive comm More

by jlr327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Suarez
Sep 14, 2022 -

Orange Coast INFINITI responded

Thank you for the feedback about your experience with us. I am glad the rest of your experience was a good one and I will bring your concern up with the Service Manager. Jim Trotter General Manager Orange Coast Infiniti.

September 09, 2022

Excellent. Brian my salesman was so wonderful. He was accommodating, not pushy, very patient. He came in on his day off. I felt he was honest and worked with m More

by STORYBOOK100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Burgoa
Sep 14, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 08, 2022

It was a pleasure dealing with the people at Orange coast Infiniti. They were very friendly, and knowledgeable about the car of my choice. QX50 More

by Raji Sayegh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holmes
Sep 14, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 08, 2022

I had two cars prior to my QX50, what really made me go back to Orange Coast Infiniti not only the very nice sales people but the Exceptional service people as well. When you have sales and service being t More

by Raji Sayegh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holmes
Sep 14, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 08, 2022

Service was great and made the purchasing process went without an issue. Staff we knowledge. More

by G35STER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Ramirez
Sep 14, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 06, 2022

The best dealer and the employees are always so kind, the place is very clean as well! More

by GISSELJACINTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew House
Sep 14, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 06, 2022

Fast service great communication but a bit pricey. The staff is really polite and professional More

by ELIZABETH.CATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew House, Jeff Holmes
Sep 14, 2022 -

Orange Coast INFINITI responded

I am glad the team took good care of you. I appreciate the feedback regarding pricing. Jim Trotter General Manager Orange Coast Infiniti

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