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Orange Coast INFINITI

Westminster, CA

4.6
2,853 Reviews

15550 Beach Blvd

Westminster, CA

92683

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Showing 2,853 reviews

September 27, 2022

Eduardo Ortiz is the greatest. He is professional, polite, helpful and is concerned that he gives the best service. More

by MARC35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Oct 08, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 26, 2022

Service that was provided by Kevin was amazing as always and exceeded my expectations. Will always take my vehicle to him. More

by CRUZING29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin - Service
Oct 08, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 22, 2022

I have never been to a dealership where customer service is so exceptional! These people really make you feel important and valued… I have never enjoyed buying a car more than I did when I bought my vehicle More

by P.C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Ramirez, Jhordan Burgoa, Jeff Holmes, Freddy Suarez
Oct 08, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 22, 2022

dealership, sales, Finance, and management all TRASH. Freddy only Gem. Over a month still issues. More

by Don't do it
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian from internet sales, trash, Jhordan Burgoa, Freddy Suarez
September 21, 2022

Beyond a great experience from my initial inquiries. This is my first Infiniti and I choose the QX60. I’ve had my car for a few weeks now. Awesome car and everyone at this dealership made this the best More

by ALANATNGUYEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Burgoa, Freddy Suarez
Oct 08, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 20, 2022

Eduardo Ortiz and all the other Service personnel are terrific! I've been taking my G37 to OC Infiniti for over a decade and am convinced that is why my vehicle is approaching 100k miles with very few is More

by CeciliaDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Oct 08, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 19, 2022

It is always a nice experience with Orange Coast Infiniti. Everyone there is very attentive. More

by LADYLOOP22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department , Jeff Holmes
Oct 08, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 18, 2022

Great service very professional very courteous we definitely will be back, Give us a great experience More

by DALATINSCO11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Ramirez, Irina Lykov, Jhordan Burgoa, Dom Nguyen, Jeff Holmes, Freddy Suarez
Oct 08, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 18, 2022

Issues taken care of based as soon as they occur. Well taken care of by Kevin Hall. More

by JESSEJR_70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
Oct 08, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

September 17, 2022

The sales person lied about the terrible smell in the car. She said it was not smoke and that it would never get into the trunk if it was cigarette smoke. She clearly knew what it was and it still stinks More

by DANNY60
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irina Lykov, Jhordan Burgoa
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