Orange Coast INFINITI

Kevin the service manager is a true professional. He is one of the main reasons I choose to come all the way from Los Angeles. one of the main reasons I choose to come all the way from Los Angeles. More

great service they were ready for me when I arrived for my appointment They were finished when they said they would be and the car looked and ran terrific. my appointment They were finished when they said they would be and the car looked and ran terrific. More

I had the best customer service experience. Kevin was great and very pleasant to work with. It took 2 months to receive the part from the manufacturer but I don't blame the dealership because they were great and very pleasant to work with. It took 2 months to receive the part from the manufacturer but I don't blame the dealership because they were very accommodating. Orange Infiniti is the best. More

Easy and painless experience. Got in and out after researching the vehicle online. Great customer service, would recommend to friends! Jeff reached out to me after I initially checked out the vehicle researching the vehicle online. Great customer service, would recommend to friends! Jeff reached out to me after I initially checked out the vehicle on Auto Trader, very nice and helped me with the purchase of the car! More

As always Kevin provides the best service and is probably the only reason I won’t walk away from my Infiniti. He is amazing and very attentive. the only reason I won’t walk away from my Infiniti. He is amazing and very attentive. More

Very good service. Always provide free general inspection of your car which is quite helpful. Free car wash upon request. Not pushy. Waiting area is clean. People observe Covid guidelines. inspection of your car which is quite helpful. Free car wash upon request. Not pushy. Waiting area is clean. People observe Covid guidelines. More

I realized that the items that was supposed to be fixed was not fixed. Vehicle was supposed to be picked up two weeks ago from home. was not fixed. Vehicle was supposed to be picked up two weeks ago from home. More

Great, fast service. My car was in and out in 45 minutes for an oil change in cabin air filter, and tire rotation. Shout out to Gerardo for the quick turn around. for an oil change in cabin air filter, and tire rotation. Shout out to Gerardo for the quick turn around. More

So far not good. When I received the car I noticed the car said keys low batteries. Both keys were about dead. I thought the keys were like my BMW keys wear they charge when you use them. I never expec car said keys low batteries. Both keys were about dead. I thought the keys were like my BMW keys wear they charge when you use them. I never expected I would be given dead keys. My car makes noise when I back out I called in made an appointment and drive back 4.5hours to address it. The car still makes noise louder than before taking it in. Gerardo said the brakes were new l, changed by him. He be ruined the rotors were original but I have. Feeling that is not the case because they look rusty and I have never seen those get that rusty from manufacture? My plugs in back seat do not work. Ling story short Gerard said I have to return again to have brakes looked at again. This is a ling distance. I requested the manager call me and they gave not. It’s been disappointing and no one has called me back. Would you have the manager call me back please? More

This place never disappoints. They greet you immediately and they have tenured service advisors which says a lot about a company. They really try to get you in and out as soon as possible. I try avoiding th and they have tenured service advisors which says a lot about a company. They really try to get you in and out as soon as possible. I try avoiding the peak times. More