Orange Coast INFINITI

Did not have heated seats as advertised, never received front license plate brackets as promised. Once you buy, they forget you! Good bye Good bye front license plate brackets as promised. Once you buy, they forget you! Good bye Good bye More

I had the best experience with orange county Infinity, The salesman Dom was awesome, He was very helpful ,Kind and patient with me he put his all into helping me purchase get this car, Then Henry chimed The salesman Dom was awesome, He was very helpful ,Kind and patient with me he put his all into helping me purchase get this car, Then Henry chimed in and put the icing on the 🎂 he sealed the deal and it was a rap ,they Both did there thing and I thank them Both. Very professional. I'm happy 😊 ☺ 😌 🥰🥰🥰🍾🥂. More

Awesome service, Gerardo was able to take my car in right away. The service was also fast and I did not have to wait long. I work right by Cerritos Infiniti but I prefer making the drive to orange coast beca away. The service was also fast and I did not have to wait long. I work right by Cerritos Infiniti but I prefer making the drive to orange coast because of the amazing service More

Chad and Ryan were just incredible! They made the car purchase so enjoyable and easy. I had contacted the dealership before getting in touch with Chad and there was a hiccup. As soon as I called Chad he purchase so enjoyable and easy. I had contacted the dealership before getting in touch with Chad and there was a hiccup. As soon as I called Chad he not only made it right, he went above and beyond in making sure every aspect of the car sale was done diligently. Ryan drove out 2 cars to my relative’s home and FaceTimed with me there to point out the details. Can’t say enough good things about both of these men!! We will definitely be back when it’s time to get a new vehicle! More

Had a great experience after I blew out a tire, they were running a little late and Eduardo helped me get a loaner so I didn’t miss my zoom meeting. running a little late and Eduardo helped me get a loaner so I didn’t miss my zoom meeting. More

The staff here at OC Infiniti were excellent. They were very quick to help and were able to service my car in just one day. very quick to help and were able to service my car in just one day. More

Kevin, my service rep, was outstanding. My appointment lasted a little over an hour from beginning to end. The price was reasonable and I like having my car washed as a bonus. lasted a little over an hour from beginning to end. The price was reasonable and I like having my car washed as a bonus. More

Great experience our sales professional we dealt with was amazing. Jhordan did an excellent job from start to finish he got us the car we wanted and a better APR% than my credit union. With everything going amazing. Jhordan did an excellent job from start to finish he got us the car we wanted and a better APR% than my credit union. With everything going on in the world and busy schedules Jhordan was able to have everything ready for us when we got to the dealership and we were in and out less than 30 minutes. Excellent customer service from Jhordan and Infiniti. More

I have never had a bad experience at Orange Coast Infiniti—from the Service Advisors (Gerardo Gonzalez was professional, thorough, courteous, accommodating, kept me informed) to the Techs (whose work Infiniti—from the Service Advisors (Gerardo Gonzalez was professional, thorough, courteous, accommodating, kept me informed) to the Techs (whose work has never failed me. My personal test of the care they take is whether or not I find oil on my garage floor after service; I never have.) The personnel at OCI have my complete trust. I never feel like they are recommending work on my car unless it is work that really needs to be done (very important to me). When that day comes for me to purchase a new car, the service I receive at OCI will be a paramount factor in the decision of what make to buy. More

I drove nearly 1.5 hours away just because I trust the service team, like Kevin Hall (kudos to Kevin for the help), to have the customer like myself first. Honestly, I have so many bad experiences and tru service team, like Kevin Hall (kudos to Kevin for the help), to have the customer like myself first. Honestly, I have so many bad experiences and trust broken at this other dealership I don't want to mention, that is much closer. Meanwhile, I trust the Orange Coast Infiniti team that's a good distance away. Keep up the good work! More