Orange Coast INFINITI

Gabriel was very helpful in answering my questions and scheduling my service appointment also for supplying a loaner car. I appreciate all the staff members. Good job! scheduling my service appointment also for supplying a loaner car. I appreciate all the staff members. Good job! More

Gerardo took care of me from start to finish. Very pleased with my experience. I will be back for service and will also strongly consider for my next purchase. pleased with my experience. I will be back for service and will also strongly consider for my next purchase. More

Orange Coast Infiniti has consistently provided stellar service for my 2009 G37 over the years. Kevin, Eduardo, and the rest of the service team are always pleasant, knowledgeable, and truly want both me a service for my 2009 G37 over the years. Kevin, Eduardo, and the rest of the service team are always pleasant, knowledgeable, and truly want both me and my car to be running optimally. It's a great team and I always feel well-taken care of. Thanks so much! More

OCI is always my go to infiniti dealership for all my infiniti cars. I always put trust in them and they always deliver every single time infiniti cars. I always put trust in them and they always deliver every single time More

If I could give zero stars I would. This was the worst car buying experience I can imagine. Constantly over promising and under delivering. No communication between sales reps lead to conflict between us, car buying experience I can imagine. Constantly over promising and under delivering. No communication between sales reps lead to conflict between us, the buyer and them the seller. I left the dealership crying I was so disappointed in the experience I had- and I was driving away in a new car. That’s not how you’re supposed to feel. More

Amazing customer service! Eduardo has always answered my calls and set me up with a loaner car as needed! If you need some work contact my man Eduardo Ortiz! calls and set me up with a loaner car as needed! If you need some work contact my man Eduardo Ortiz! More

There is a reason I drive an hour from Temecula to the OC dealership. Eduardo Ortiz and the Service department. I call a couple of hours ahead of my arrival and Eduardo not only greets me, but gets my car in dealership. Eduardo Ortiz and the Service department. I call a couple of hours ahead of my arrival and Eduardo not only greets me, but gets my car into the service dept. within minutes. It is finished when promised. I can’t say enough about his service and professionalism. More

I came all the way from Torrance ca to this dealership hoping to get excellent service but to my dismay I was terribly disappointed. I was treated as if I was begging for the car! Even I had to make multi hoping to get excellent service but to my dismay I was terribly disappointed. I was treated as if I was begging for the car! Even I had to make multiple requests for key chain to go with my new car keys before it was granted after my protests. I am dissatisfied. More

Great experience. Gerardo was great. Friendly, professional, and service was done quickly and efficiently. Very much appreciated. I’ll definitely be back. Happy Holidays to all. professional, and service was done quickly and efficiently. Very much appreciated. I’ll definitely be back. Happy Holidays to all. More

Easy and fast, made the experience painless. Kevin was great. I do have to say, a lot of employees were not wearing masks. Felt uncomfortable and don’t get why this was happening when we are going on 10 m great. I do have to say, a lot of employees were not wearing masks. Felt uncomfortable and don’t get why this was happening when we are going on 10 months in. More