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Orange Coast INFINITI

Westminster, CA

4.6
2,853 Reviews

15550 Beach Blvd

Westminster, CA

92683

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Showing 2,853 reviews

November 02, 2022

My experience was ok. There wasn’t anything special about the transaction. Did not like that we were obligated to pay for Luxecare when it was already applied to the vehic More

by LENAVO07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul , Freddy Suarez
November 02, 2022

The team is pleasant, professional and precise. I’ve chosen this location over other Infinity locations because of the quality O receive here. I know all dealerships are having a hard time. I like More

by INTEGRITYINSPIRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service team, not sales team! Should have those people listed!
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

October 31, 2022

My car always come back fast and really clean too, the free car wash is my favorite part. More

by tjobrien222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

October 30, 2022

They scratched half my wheel and didn’t even do anything or even apologize. I’m very disappointed and have to drive even further to a new dealership now. More

by AARONKIM25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tech or porter
October 30, 2022

Always a pleasant experience when I visit Orange Coast Infiniti. They are competent and very professional. More

by SEAMENT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

October 27, 2022

The world should do what you guys do, I love this dealership. The service is in a class by them service so friendly and kind the service prices are good as well. More

by TDSCOTT65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

October 27, 2022

Great service great prices. The staff is on point and the quality of wrk is amazing More

by FGUTIERREZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Ramirez
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

October 27, 2022

The service associates are helpful, friendly and easy to deal with. The rates are very high. More

by stromdeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Sorry rates have gone up in recent years everywhere. Jim Trotter General Manager Orange Coast Infiniti

Nov 12, 2022 -

stromdeb responded

Yes I understand that rates have gone up, but more than $2000 to replace a fan and a 12 V battery?

October 26, 2022

From the time we walked on the lot, there was never any pressure, just pleasant conversation, a fun test drive, and supplied with good information to make an informed decision. Overall good experience More

by GELLIS56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irina Lykov
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

October 22, 2022

Very prompt on time service. The associates were very polite and nice talking to them More

by SFAKOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

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