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Orange Coast INFINITI

Westminster, CA

4.6
2,853 Reviews

15550 Beach Blvd

Westminster, CA

92683

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Showing 2,853 reviews

November 10, 2022

Working with Eduardo was great. He responded in a timely manner. Worked out reasonable rates. I would recommend this service department to any Infiniti owner. More

by Var562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
November 10, 2022

Manager was not forthcoming in promoting secondary product. Check your file for correspondence. Service rep was great, but not management More

by 4.JEFFMORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service agent good
November 10, 2022

Great customer services Great job on time and well done, Frank is a great service advisor. More

by ABHAMOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gutierrez, at the Service Dept.
Jan 11, 2023 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

November 09, 2022

Great experience with friendly professional staff. My oil change was done really fast and quality. More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian young guy not sure his name
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

November 09, 2022

good service and good staff is my third time taking my cars there and Kevin gives you a very professional treatment 5 stars for him More

by Noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ramirez
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

November 07, 2022

On my last visit. I was recommended new tires due to low tread wear. Tires were recently purchased within a month with less than 100miles. Also I requested fully synt More

by sharper125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ortiz
November 05, 2022

Good and fast service They took care of my needs Every time I was there. More

by KENZOU2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin hall
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

November 05, 2022

This dealership keeps their promise. I bought my car here. I also use their service to maintain my car. They have done a good job to keep my car running. More

by BLUEHAVEN1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Hall - Service department
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

November 05, 2022

i had an issue with my seatbelt. I brought it in to the dealer. Eduardo fixed it super fast! Appreciate the fast and efficient service i always get at OC Infiniti. More

by Dana Huff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

November 02, 2022

Eduardo Ortiz is an exceptional individual. Great customer service, hospitable, and super friendly. This level of customer service is the reason I drive all the way from Los Angeles to have my More

by Alfonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz 5 Stars
Nov 12, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

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