Orange Coast Chrysler Jeep Dodge Ram Fiat

Could not figure it out Came to get something programmed. Asked to follow their directions and still won’t work. Said it’s my install but I followed what was asked to order b Came to get something programmed. Asked to follow their directions and still won’t work. Said it’s my install but I followed what was asked to order but said it’s more. Called Mopar and they told me what was needed to be done and dealer can do it. Guess they could not. The people are very nice and gave good service. But dealer directions and Mopar is not aligned.. therefore price to do something they could not is not ok More

I was In for my 60k transmission and differential service maintenance. I was told everything checked out fine great news. Also I was able to use my complementary oil change from my last visit that was credit maintenance. I was told everything checked out fine great news. Also I was able to use my complementary oil change from my last visit that was credited to me this past June I just paid the difference for the full synthetic oil. I'll be returning when I'm due again. I've used this location for the past five years and have no plans on leaving. Dealer coupons are great too! Thank you Orange Coast Dodge! More

No such thing as honest I was lied to about what my car needed and how long it would take. There was not a recall on my engine and it took 3 weeks. I was told it would be one I was lied to about what my car needed and how long it would take. There was not a recall on my engine and it took 3 weeks. I was told it would be one week. No one called me to tell me but Toni told me he would love a positive review. Sorry, not getting it from me. More

Willy was great - a fine deal maker. Third car purchase from Willy and not the last. FCA has great vehicles compared to other manufacturer offerings available. from Willy and not the last. FCA has great vehicles compared to other manufacturer offerings available. More

German was awesome as always and took care of all my needs. He’s one of the main reasons I come to your dealerships for service! Thanks as always German! needs. He’s one of the main reasons I come to your dealerships for service! Thanks as always German! More

Mr German M was very competent, knowledgeable and customer focused and displayed a concerned and caring demeanor. Very professional and friendly individual. I will always refer my friends customer focused and displayed a concerned and caring demeanor. Very professional and friendly individual. I will always refer my friends More

Service was a scam. wanted to charge me $4000 for an oil leak that their own Service Supervisor admitted didn’t exist. Also wanted to charge me over $500 for a light harness thar another dealership charged leak that their own Service Supervisor admitted didn’t exist. Also wanted to charge me over $500 for a light harness thar another dealership charged me $18 for two light bulbs. As a result, which weren’t needed, caused me to burly a car I didn’t need (since the cost of the repairs was more than the value to the car being serviced. WORST DEALERSHIP I HAvE EVER DEALT WITH!!! More

Paul made it easy to get my recalls done along with a 60k service. He provided me a loaner car which made it easy to do during work hours. service. He provided me a loaner car which made it easy to do during work hours. More

Amazing Service Manny was awesome!!! He took the time to answer all of my questions and went out of his way to get me the exact Jeep Compass that I wanted. He kept i Manny was awesome!!! He took the time to answer all of my questions and went out of his way to get me the exact Jeep Compass that I wanted. He kept in contact with me through the entire car buying process as well as following up after to see if I had any questions. The entire team at the dealership was very friendly and accommodating. I wasn't expecting them to pay put the remainder of my lease for my other car. That sealed the deal for me! More

Disappointing Waiting in line out to street. Slow service, rude and disrespectful. Charge money for loaner while my car is being repaired. Very unpleasant experi Waiting in line out to street. Slow service, rude and disrespectful. Charge money for loaner while my car is being repaired. Very unpleasant experience overall. Just sold my Jeep and bought a Mercedes. After three Jeeps I’ve never had a good experience and will never consider a Chrysler product again. More