
Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
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I went in to get a rear stop light replaced but after I drove off realized the dashboard light was on indicating I still had a light out. I went back and they had put a light in the good one rather than th drove off realized the dashboard light was on indicating I still had a light out. I went back and they had put a light in the good one rather than the one that wasn’t working. They took it back in again and replaced rhe right one I waited almost an hour to replace the light the first time and 15 minutes more when I cane back. The people were very nice but not paying attention to detail because they should have noticed the light was still on before delivering it to me. Normally German waits on me who is very customer focused and pays attention to detail but he was not there that day. I was very disappointed More
Great customer service, turn around time and price! Always a pleasure to bring our Fiat to your dealer for our routine service and if we have a problem. Always a pleasure to bring our Fiat to your dealer for our routine service and if we have a problem. More
Jeff my sales person very knowledgeable was not pushy . He understand I needed time to think about buying a vehicle for my wife I told him I was going to have to take some time and he said take all the tim He understand I needed time to think about buying a vehicle for my wife I told him I was going to have to take some time and he said take all the time you need which was nice . when Home thought about it next day told him I’ll take the jeep More
Orange Coast is a greet dealership they communicate well and took care of all my trucks needs. Their mechanics and staff are top-notch. Looking forward to doing business with them in the future. and took care of all my trucks needs. Their mechanics and staff are top-notch. Looking forward to doing business with them in the future. More
Friendly and prompt customer service in the Service Dept. quick check in, offered a courtesy car without me asking, called me when car was ready, easy no problem checkout quick check in, offered a courtesy car without me asking, called me when car was ready, easy no problem checkout More
I have no complains whatsoever about the sale of the car nor the final signing paperwork process. Vanessa and Omar were great. The improvement part would be the waiting. It could be more pleasant. We can al nor the final signing paperwork process. Vanessa and Omar were great. The improvement part would be the waiting. It could be more pleasant. We can always have food or drinks when waiting for a long time during the sale. Something different could be done to differentiate your store. More
Oil change and tire rotation I was assisted by a new employee, I can't remember his name (it was either Michael or Matthew). He was very pleasant and extremely efficient. I was assisted by a new employee, I can't remember his name (it was either Michael or Matthew). He was very pleasant and extremely efficient. More
Our experience was a good experience. Car fax site is definitely a good site to purchase a used car. Tony contacted us immediately up our interest in looking at the car. The only disappointment was in th definitely a good site to purchase a used car. Tony contacted us immediately up our interest in looking at the car. The only disappointment was in the detailing of vehicle before we took possession. More