Orange Coast Chrysler Jeep Dodge Ram Fiat

Fantastic service. They were prompt, my car was washed, and they kept me informed as the service progressed. I highly recommend them for your service needs. and they kept me informed as the service progressed. I highly recommend them for your service needs. More

My battery died on my 2017 Fiat 500e but once it got to the dealer, I had fantastic service. Paul was the service advisor and he was great with keeping me informed and super punctual with when he said my c the dealer, I had fantastic service. Paul was the service advisor and he was great with keeping me informed and super punctual with when he said my car would be ready. Great service! More

Everyone was great from are salesman Josh to the finance manager armin. I will definitely go back for our next vehicle and would highly recommend anyone looking for a great deal to go to orange coast. manager armin. I will definitely go back for our next vehicle and would highly recommend anyone looking for a great deal to go to orange coast. More

Amazing overall experience. Everything was smooth and everyone was so friendly...special shout out to tony for being exceptional . They even fixed something on my car for free even though not covered by everyone was so friendly...special shout out to tony for being exceptional . They even fixed something on my car for free even though not covered by warranty. 10/10 More

I highly recommend Orange Coast"s Service Department, as well as my Service Advisor, Paul Gordon. The staff is very friendly and tentative to your needs. They provide a free car wash and a ride if you liv well as my Service Advisor, Paul Gordon. The staff is very friendly and tentative to your needs. They provide a free car wash and a ride if you live within 10 miles. Paul always makes sure I'm satisfied with the service provided and has never goes above the estimated cost. More

Jose is very knowledgeable at his craft. I told him what I want and got me there Finance was also quick and easy Omar was super funny and helpful I want and got me there Finance was also quick and easy Omar was super funny and helpful More

Excellent service at this dealer, both Mary in parts and Lana in service helped us through replacing a lost remote/key on our 2018 Jeep Rubicon. Both were great to work with and very helpful. They even pr Lana in service helped us through replacing a lost remote/key on our 2018 Jeep Rubicon. Both were great to work with and very helpful. They even provided an Uber ride back to the dealer to pickup the Jeep! More

The worst experience I've had Went in specifically to purchase a certified pre-owned vehicle found online; sales staff were understaffed, so I waited, alone, for hours with no cust Went in specifically to purchase a certified pre-owned vehicle found online; sales staff were understaffed, so I waited, alone, for hours with no customer service. Despite being ignored, purchased the vehicle. Finance attempted to have me sign blank documents because they didn't want to go get the real documents in another office; I had to refuse before they went to obtain the completed pre-owned checklist document, among others. The next day, Finance called to state that I "forgot" to sign a form and they needed me to come in ASAP. When I arrived, no one knew to expect me, despite Finance stating they were waiting, and then they brought up 4 separate forms that had never been presented to me during purchase (Finance clearly forgot to do their job). Unfortunately, a defect was found in the vehicle a couple days later and reported promptly, and the customer service (or lack thereof) has been horrendous. I have had to wait weeks for replies that never come, and when I follow up, I'm told that someone will call me back - they never do. I had to go up to Corporate to file the issue as well as a formal complaint against the dealership. I cannot recommend that anyone attempt to purchase a vehicle through this dealership. At this point, it has become a parody how many things have gone wrong or not been done. Others may have had positive experiences here, but I have not had one positive interaction, reply, or received any assistance from anyone at this dealership. For anyone else looking, I would hope they do not receive the same treatment I have if they purchase through this dealership. More

Got me in for a quick maintenance without an appointment. Was in and out in less than 2 hours while I got work down in their customer lounge. Thanks! Was in and out in less than 2 hours while I got work down in their customer lounge. Thanks! More

Amazing Service Tony kept me updated on the status of my vehicle. It was turned around quickly, despite it being a very busy day before the holiday weekend. I highly Tony kept me updated on the status of my vehicle. It was turned around quickly, despite it being a very busy day before the holiday weekend. I highly recommend using their service department for services. More